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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,078 Reviews

2,078 Reviews of Subaru of Jacksonville - Service Center

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March 02, 2021

The staff was nice, friendly, and informative. They have a place to wait where there are complimentary food and drinks available. Not much available for children. More

by chrismacias305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Office Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Always excellent service, friendly staff, clear explanations & recommendations & they get you out in a timely manner! Pleasant waiting area too. I always bring my Subaru here! More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey, Michael Berry, Craig Landry
March 01, 2021

I would give them 10 starts if I could. Service department is amazing. Loved Michael McLennon's energy. They always amaze me how quickly they complete my service under 30 minutes. More

by Mslucie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

This dealership is always professional, courteous and helpful. I have the utmost confidence that I am receiving the best service available. I will definitely buy another Subaru at some point in the futu More

by tterhune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Very pleased with the service I received fromSubaru. I Very pleased with the service I received from Subaru. I only have owned my car for 3 months and everything seems to be good so far. More

by Linda.smoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Jacobs
March 01, 2021

A pleasure to visit this dealership. The service provided was fast, professional and efficient. Called in with a intermittent issue that was diagnosed and repaired without fuss. More

by JimmyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

I hit a nasty pot hole on my way to Jacksonville and Mike was able to get me in last minute and fix my car up good a new. Truly appreciate what an amazing service department! :) More

by Bnsnotary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Although everyone at Subaru JAX is exceptional, special recognition to Josh in service. Thorough, professional and a pleasure to work with! Highest recommendation! We will only service our vehicle here! More

by warofkascott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda, Michael Berry
February 26, 2021

Bought my Forester here in 2018 and have had great PM visits since, as well as the good experience buying. Keep up the good work! More

by craine5015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

This is my first subaru purchase and from purchase thru my service dept. experience everyone is very professional and courteous. I have never had a totally excellent experience with any other dealership li More

by mothert195862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Needham
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