Back

Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,073 Reviews

2,073 Reviews of Subaru of Jacksonville - Service Center

Sort by
January 05, 2021

Very prompt service, professional and nice people. It’s a piece of the reasoning why we bought our car at this dealership. We highly recommend this dealership. More

by Wudov23813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Had dashboard warning lights come on. They did an evaluation and sent me on my way with no charge. Then my wife’s car key battery expired and they gave us one free. More

by RLM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Mike and the guys at Atlantic Blvd. Subaru gave me the best service I’ve ever received with my vehicle and with customer service. Phenomenal! More

by Bgochis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

I strayed once from this dealership for service. Worst experience ever! Mike was a pleasure to work with and went out of his way to accommodate me. More

by Moneypeny3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

For 2 years I tried to solve my problem with another dealer and it was never resolved.After one trip to Jacksonville Suburu Mike solved my problem. Not only did he solve it but I could tell he truly car More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

The folks got my car in pretty quickly after I called with a problem with heat- a few hours after I dropped it off- they identified the problem. They got overnight shipping of the part so I could have More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

I recently came to SOJAX for a warranty related repair issue on my 2019 Subaru Ascent. Danny, the service team, and Subaru of America were fantastic about resolving my issue. The service left me with the More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

Service was done quickly. Staff were pleasant and knowledgeable. . Waiting area was clean and comfortable. All Staff were all practicing social distancing and wearing masks. More

by willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

Just the easiest, most honest group of people to deal with. I came in without an appointment and they saw me quickly regardless. They gave me great advice on the service I need and did not overcharge More

by 2010jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Prompt service and completed my maintenance ahead of schedule! I was told that the service would take 2.5 hours, but Mike put two techs on it and was completed in 1.5 hours. Thank you Mike. More

by ssmerrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
91
...