Subaru of Jacksonville - Service Center
Jacksonville, FL
2,073 Reviews of Subaru of Jacksonville - Service Center
Excellent service. Mike explained what the 60,000 miles service includes and followed up with us on every step of the process. I highly recommend working with Mike for your Subaru service needs. service includes and followed up with us on every step of the process. I highly recommend working with Mike for your Subaru service needs. More
Staff is always courteous, friendly and helpful, the work is complete & done when they say it will be. When there might be an issue, they will do what they can to make it right. work is complete & done when they say it will be. When there might be an issue, they will do what they can to make it right. More
The service experience was really bad , I had my brake pads serviced and unfortunately the brakes came loose when I was on a 1600mile roadtrip. Almost caused the car not to stop and luckily avoided a cras pads serviced and unfortunately the brakes came loose when I was on a 1600mile roadtrip. Almost caused the car not to stop and luckily avoided a crash as I knew something was wrong . More
I was very happy to come in so late in the day to be able to buy the part I needed AND service to install it while we waited. It was an unplanned issue that was handled quickly and efficiently. Very happy to buy the part I needed AND service to install it while we waited. It was an unplanned issue that was handled quickly and efficiently. Very happy More
The Subaru dealership and specifically the service department are outstanding people to deal with. Kevin who happens to be my usual representative treats me like I am a king and make sure that my Suba department are outstanding people to deal with. Kevin who happens to be my usual representative treats me like I am a king and make sure that my Subaru receives the best of care. More
Subaru of Jacksonville has been servicing my 2017 Forrester for the last few years. The service department has been wonderful to work with, Mike Needham was very informative, and helpful. I have been Forrester for the last few years. The service department has been wonderful to work with, Mike Needham was very informative, and helpful. I have been very happy with all the work and staff. More
Too far from St Augustine, especially if the car needed to be towed. Mike gave me frequent updates on my car’s needs. He was very attentive to my concerns. Mike was very accommodating. I liked working with to be towed. Mike gave me frequent updates on my car’s needs. He was very attentive to my concerns. Mike was very accommodating. I liked working with him! More
Service was quick and thorough. Mike N. was kind and very helpful. They called a few times with additional things my car needed. I agreed to some and didn’t want to do others and they were not pushy at all. helpful. They called a few times with additional things my car needed. I agreed to some and didn’t want to do others and they were not pushy at all. They were informative and kind for the whole experience. I would definitely recommend Subaru of Jacksonville Service department for high quality, professional service. More
Josh has always been a thorough, pleasant and fun to work with service rep! He’s very knowledgeable and has always gone the extra mile! My car, after 6 years, is running great! Love my Subaru ! with service rep! He’s very knowledgeable and has always gone the extra mile! My car, after 6 years, is running great! Love my Subaru ! More
Josh Sereda is very courteous and excellent representative for Subaru. I started at OP and was not comfortable the way they did their job. Josh is very knowledgble and I feel very confident wh representative for Subaru. I started at OP and was not comfortable the way they did their job. Josh is very knowledgble and I feel very confident when he takes care of my SUUbaru! He is an excellent employee. KEEP UP THE GOOD WORK JOSH AND THANK YOU! More