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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,073 Reviews

2,073 Reviews of Subaru of Jacksonville - Service Center

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October 22, 2020

Mike went above and beyond in delivering premium customer service! He was extremely knowledgeable about the Subaru Outback tires and went out of his way to help us! More

by Sequana Besle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

I received excellent service. The staff was kind and courteous. In fact, I was shocked by their attentiveness and eagerness to ensure that I was satisfied More

by James C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy, Josh Sereda
October 21, 2020

Danny was very nice, helpful and courteous. Attentive and good listener. We worked through the details of the service visit and put a plan together for future servicing of the vehicle. More

by Jgroeschl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Thank you for assuring that my car got thorough treatment and diagnosis. I look forward to continued excellent service. Thank you Mike, Russell and Danny. My car has 204,000 miles and I love it. More

by Janet C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell service manager, Danny the mechanic, Josh Sereda
October 17, 2020

I took my new Outback in to the Subaru of Jacksonville Service Department to install after market items. They gave me a nice loaner car and had all the work done in a few hours, and done well. Thanks for More

by Michael K
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

Thank you Mike M, Mike B and Gabe for taking good care of my Subie and for the great customer service!! I will bring my Outback back every time!! More

by Dmbfan120792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
October 15, 2020

The young man who I dropped my car off with in the service dept. was so welcoming & kind, ... very professional too! Steve was helpful & professional, as well as knowledgable with the issue of my c More

by Phelpsk48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Always exceptional service from all personnel employed at this dealership! I have always had great customer care here be it sales or service. Will do business again with this dealership More

by danski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Mulkey, Mike Berry, Mike Needham all 5 star, won't let me click on for some reason
October 14, 2020

I was really impressed with meeting service advisor Mike N. As a new customer, he listened to my car concerns and expectations with regards to being a new customer at this location I look forward to continu More

by Kschae4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

My family has purchased four vehicles from this dealer, and the dealer has serviced the vehicles. Simply put, everything has been A+ without exception. I highly recommend this dealership in all regards. More

by Klindtfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Josh Sereda, Gabriel Mulkey
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