Subaru of Port Richey

Service work First paid sevice with 87,000 miles on my Outback. Mechanically a great car. Still don’t like that Subaru decides what I should listen to on the radio First paid sevice with 87,000 miles on my Outback. Mechanically a great car. Still don’t like that Subaru decides what I should listen to on the radio. More

Great place to take you automobile for service! Very prompt service on arrival, service personnel were very prompt, polite and thorough when writing your work order and giving you an appropriate tim Very prompt service on arrival, service personnel were very prompt, polite and thorough when writing your work order and giving you an appropriate time to complete service work. When service was completed and vehicle cleaned all items were covered that were performed. All sales and support staff were very up beat and very positive concerning there Dealership. More

Warranty service call Service department was courteous and efficient. In and out very fast. Explained service procedure in great detail in easy to understand language. W Service department was courteous and efficient. In and out very fast. Explained service procedure in great detail in easy to understand language. Waiting area needs to be updated and made more appealing. More

Purchase Great experience in my very recent purchase of a new Subaru Out back for my family. Easy to do business with and had lots of fun Great experience in my very recent purchase of a new Subaru Out back for my family. Easy to do business with and had lots of fun More

Recall fix I visited Subaru for a recall fix. My wait time was minimal. I had lunch while I wait. It was a pleasure and delicious BBQ lunch. I visited Subaru for a recall fix. My wait time was minimal. I had lunch while I wait. It was a pleasure and delicious BBQ lunch. More

Personality Both Shevon and Nicholl great personality and nothing about our experience was uncomfortable. Great customer service and everyone we talked to while w Both Shevon and Nicholl great personality and nothing about our experience was uncomfortable. Great customer service and everyone we talked to while we were waiting was friendly including Eric in Service Dept. More

Put my mind at ease When I went in to the dealership I had already shopped five previous dealerships. I was shopping around different brands and different dealers. I ha When I went in to the dealership I had already shopped five previous dealerships. I was shopping around different brands and different dealers. I have not bought a car in over 20 years so things of changed a little bit. I knew I wanted a new car I knew I wanted a safe car and yes I wanted all the bells and whistle‘s. I needed someone who was going to work with me on the price but not rip me off. I do not appreciate pushy salespeople and I would’ve turned around and walked right out the door had my salesman been pushy. He asked me to name the price that I was thinking about and he explained to me that it was very reasonable. I feel I got a fair deal on a new car. I didn’t want to try to negotiate some outrageous Deal but I also did not want to be taken advantage of. I believe in paying a fair price for a good product. More

3 hours for tire rotation and oil change. It took the Service center over three hours to notify me that my car was ready. I was in the lobby and after waiting I went to the desk and she stated It took the Service center over three hours to notify me that my car was ready. I was in the lobby and after waiting I went to the desk and she stated the service department had called looking for me. That did not happen. I have a unique last name and I would have heard it when called. I was not happy. More

first oil change/ service check Was first oil change [ free] & service check with this dealer . Was a good experience other than the 3 hour wait , we had 2 Subaru recalls that took m Was first oil change [ free] & service check with this dealer . Was a good experience other than the 3 hour wait , we had 2 Subaru recalls that took most of the time on our 2018 Outback ! The staff was great updating us on the procedures / recalls etc! The dealership could use a update in the waiting area , but over all everything was taking care of that we needed done ! More