Subaru of Port Richey

Service at the dealership itself is first class. .. However, it seems that the Sales department is only interested in "tunnel vision" sales tactics. The interest is in selling a vehicle without kno .. However, it seems that the Sales department is only interested in "tunnel vision" sales tactics. The interest is in selling a vehicle without knowing all the information or remembering what it means to ensure that everything due to the customer is remembered at the time of signing with the finance agent. Sales agent failed to include several items on dealer "Lokey Protection Package." Sales agent indicated that the charges for this "Package" was set by Subaru. I beg to disagree since the only name on the list was pointing at Subaru Of Port Richey, which means to me "Dealer" set these unreasonable fees and not manufacturer. These Protection Package items costs $6,850. In my personal opinion, I belief the sale would have gone through without installing those mandatory "Subaru" items. Sales representatives need to focus on what the customer is paying for and make sure the customer gets what is due at the conclusion of the sale. More

The sales staff and finance were very helpful and not pushy in the sales or finance pushy in the sales or finance More

Chris and the management team at PR Subi are awesome. They were able to locate and trade a car that I’ve been on the hunt for for a while. Can’t wait to get it! They were able to locate and trade a car that I’ve been on the hunt for for a while. Can’t wait to get it! More

I bought my new car from Lokey Subaru because of the excellent customer care I received from my Service Advisor Merlyn, when repairing an older car. . excellent customer care I received from my Service Advisor Merlyn, when repairing an older car. . More

The dealership and staff are great. The only issue I had was your website is misleading. you need to let people know that all cars listed are not in Port Richey. The only issue I had was your website is misleading. you need to let people know that all cars listed are not in Port Richey. More

First time at this Subaru. Friendly, helpful, and accommodating. Will definitely have both my Subarus serviced here. Friendly, helpful, and accommodating. Will definitely have both my Subarus serviced here. More

I'm not happy with the fact that you tac on $1,800 to every used car. I was expecting to pay closing cost, but that was ridiculous. The sales people did their job. I'm a very easy sale. I wish I would ha every used car. I was expecting to pay closing cost, but that was ridiculous. The sales people did their job. I'm a very easy sale. I wish I would have looked around a little more. More

Joe Koenn was my advisor and he explained everything, this is my 2nd time with Joe and I love him. I will choose him every time I bring my car in for service. this is my 2nd time with Joe and I love him. I will choose him every time I bring my car in for service. More

Came in to replace a blown out tire. Was able to get it replaced within an hour.The service adviser told me that my other tire would qualify to be replaced under my tire hazard insuranc Was able to get it replaced within an hour.The service adviser told me that my other tire would qualify to be replaced under my tire hazard insurance. The only negative is they didn't have the 2nd tire in stock so I have to come back from Wesley Chapel to get the other tire installed. More

From the moment we walked up Chris was the xtremely nice! He did not pressure us into buying anything or want to put us into a bad position. There was nothing hidden unlike other car dealerships and everythi He did not pressure us into buying anything or want to put us into a bad position. There was nothing hidden unlike other car dealerships and everything was very straight forward More