Subaru of Port Richey - Service Center

They were great , helped me with an issue with my spoiler? Peeling. They took photos and sent me an estimate so I could turn it in to Subaru for fixing and they gave me a loaner car while repairs be spoiler? Peeling. They took photos and sent me an estimate so I could turn it in to Subaru for fixing and they gave me a loaner car while repairs being done. They always give 100 percent. I have to drive 30 miles to get there but worth it. More

Great customer support and service 👍🏼 As always. Spencer has been taking care of us for years and we are grateful for him. Merelyn Melendez was also awesome and helpful at checkout. Spencer has been taking care of us for years and we are grateful for him. Merelyn Melendez was also awesome and helpful at checkout. More

Could not ask for better service. The best dealership ever. The people are great. The showroom is beautiful. What else can I say. The best dealership ever. The people are great. The showroom is beautiful. What else can I say. More

Great service, always very attentive, fast, place is alway clean, snacks and drinks available while you wait, great experience all the way around ever time!!! alway clean, snacks and drinks available while you wait, great experience all the way around ever time!!! More

The purchase of my used car was completed surprisingly fast I was a little disappointed that my car didn’t come with any guarantee .. Every car should be sold with at least a 30 day warranty fast I was a little disappointed that my car didn’t come with any guarantee .. Every car should be sold with at least a 30 day warranty More

Service and sales personnel have always been friendly and knowledgeable. Service has been delivered as promised. knowledgeable. Service has been delivered as promised. More

Took care of my oil change and got me out quick. Very clean and professional Very clean and professional More

I always get good service at this shop. They are courteous and always keep me informed of what's going on with my car. I appreciate the fre oil change for life very much. They are courteous and always keep me informed of what's going on with my car. I appreciate the fre oil change for life very much. More

Bought a forester wilderness here with 1800 miles. Initially, they did not have the car yet so I told Brody the sales person to take pictures and let me know if there were any scratches dents or dings Initially, they did not have the car yet so I told Brody the sales person to take pictures and let me know if there were any scratches dents or dings. The car arrived in the week and he told me it was pristine! When we drove from Orlando to pick up the car, it was full of scratches on the rear and side of the bumper. Wasted my time driving all the way. I also told them to submit my credit app to a credit Union during the week before we picked it up so we could get a better interest rate. They did not do what I requested. Their excuse was the credit Unions are closed on Sunday but they had all week to do it! The manager Frank agreed to have the rear bumper sprayed. So again we drive back the following Sunday to pick up the car. We arrive and the car is filthy dirty. It has not been detailed. It’s full of dust from the body shop. The interior is dirty from the previous owner. At this point I’m really frustrated and annoyed. I speak to the front desk sales managers and we agree to them sending me a $500 check. We take the car away. Two weeks pass and no check has arrived. No follow up on how we are liking the car or anything of that matter. I call the dealership and nobody knows anything about the check but they tell me they will get it sent! 🤦🏻‍♂️🤷🏻‍♂️ This is a Lokey dealership and it’s clear to me they only care about one thing and that’s your money! We got absolutely no discount on the vehicle. Do you know they charge $1800 recon fee and $899 dealer fee. You don’t need to recon a car with 1800 miles! It’s basically extortion so they can take as much money from you as possible! We never ever received the check! Stay far away from this dealer!!!! Dishonest extortionists!!!! More

I was able to get everything I needed to get done in a timely manner. Everything was explained clearly. timely manner. Everything was explained clearly. More