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Subaru of Puyallup

Puyallup, WA

4.3
643 Reviews

720 River Rd

Puyallup, WA

98371

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643 Reviews of Subaru of Puyallup

February 02, 2021

Mark Angeloni made the entire process of evaluating and purchasing a lightly used 2020 Subaru Forester easy, stress-free and actually fun! He was very knowledgeable, easy going and helpful. I highly reco More

by Denysem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Angeloni
Feb 03, 2021 -

Subaru of Puyallup responded

Thank you for the Amazing 5 star review Denyse! We are very happy to hear about your wonderful experience with Mark Angeloni and our dealership! We hope you are enjoying your new Subaru Forester. We look forward to working with you again in the future! Sincerely, Paige Lane Subaru of Puyallup Customer Care Representative

January 18, 2021

Purchased a new car for the first time. Went in knowing the make and model of what I wanted, had negotiated price beforehand, and had no trade-in. How could this go wrong? Well folks, unfortunately this is More

by dmelvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Finley, Andrew Wheeler
Jan 20, 2021 -

Subaru of Puyallup responded

Ms. Devin Melville, We do apologize for any confusion that our finance process may have caused for you. With all of the electronic in todays vehicles, we do offer protections to every customer and they are by no means "unnecessary", you just did not see the value in those items such as extended warranty or gap protection. The reimbursement from those items does go back to the lender first, if there is a payoff and any residual from that will be mailed to you in the form of check. From the time you initiate the cancellation, which in your case has been done, you can expect up to 12 weeks to see it reflected in your total balance. And that is a time line for "normal' times, not amidst a pandemic. I can assure you that my finance director has expedited you processing as much as possible. If you have any questions please do not hesitate to directly contact my finance department at 253 286 5900. Thank you again for choosing Subaru of Puyallup to buy your vehicle. Have a nice day! Kelly Nason Customer Care Specialist Subaru of Puyallup

January 05, 2021

I appreciate Ren Malin's attention to detail, his follow through, and friendliness. I also appreciate that he made sure the whole purchasing process was quick and stress free. I would also like to thank Kym More

by Christopher0922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ren Malin, Kymberly Ruff
Jan 05, 2021 -

Subaru of Puyallup responded

Thank you for the Amazing 5 star review! We are very happy to hear about your positive experience with Ren, Kym and Subaru of Puyallup! We hope you are enjoying your new vehicle. We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

January 04, 2021

My wife and I recently purchased a 2021 Subaru Forester from Subaru Puyallup. Our brand ambassador Daniel Siddall took extremely good care of us throughout the process of test driving, financing and delive More

by Rick Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Siddall, Kymberly Ruff, Subaru Puyallup Reviews
Jan 05, 2021 -

Subaru of Puyallup responded

Thank you for the Amazing 5 star review Rick! We are very happy to hear about your positive experience with Daniel Siddall and Subaru of Puyallup! We hope you are enjoying your new vehicle. We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

December 22, 2020

We are impressed how the employees are so polite . As we got out from our car one of the employee greeted us and accompanied us inside. Our sale rep Blaine Perry did Outstanding job. Very kind, always asked More

by Reggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Perry, Brittany Hoeppner, Subaru Puyallup Reviews
Dec 23, 2020 -

Subaru of Puyallup responded

Thank you for the Outstanding 5 star review Rick and Reggie! We are very happy to hear about your positive experience with Blaine Perry and Subaru of Puyallup! We hope you are enjoying your new vehicle. We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

December 10, 2020

I found my experience at Subaru of Puyallup was truly stress free. Every one there were very polite, helpful, and considerat. I would recommend them to my family and friends. More

by pamela.eaton555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baylor Campbell he was a pleasure to work with
Dec 10, 2020 -

Subaru of Puyallup responded

Thank you for the Amazing review! We are very happy to hear about your positive experience with Subaru of Puyallup! We hope you are enjoying your new vehicle. We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

December 05, 2020

I just wanted to brag about how supportive this dealership is, I went in with no idea about what I wanted and what I could afford & from the start Baylor was a great help. With just a couple detail More

by Sami Anglemyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baylor Campbell, Jordan Avary, Kymberly Ruff
Dec 07, 2020 -

Subaru of Puyallup responded

Thank you for the Amazing 5 star review Sami! We are very happy to hear about your positive experience with Baylor, Jordan, Kym and Subaru of Puyallup! We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

October 21, 2020

I found a used car I wanted online and contacted the dealer, Subaru of Puyallup. I had an excellent purchasing experience from start to finish with sales associate Ryan Gifford and his team. The car was More

by Delia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gifford
Oct 27, 2020 -

Subaru of Puyallup responded

Thank you for the Awesome 5 star review Delia ! We are very happy to hear about your positive experience with Ryan Gifford and Subaru of Puyallup! We hope you are enjoying your new vehicle and We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

October 14, 2020

Le'Shung and Baylor were meticulous in their customer service! We drove past at least 2 other Subaru dealerships to arrive at Subaru of Puyallup. This was the most stress less car buying experience my More

by Chtis and Joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baylor Campbell, Le'Shung Gage
Oct 15, 2020 -

Subaru of Puyallup responded

Hello Joyce, thank you so much for this Outstanding 5 star review. We would love to feature your review in our upcoming advertising. If you’re interested, please email CBurley@Harnishautofamily.com for more information. Thank you in advance. We truly appreciate your business!” Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

October 08, 2020

The young man Jordan took care of us during the whole process. He was diligent with ever aspect. We would purchase all of our future cars from him. More

by geremykniffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Avary, Wade Finley
Oct 08, 2020 -

Subaru of Puyallup responded

Thank you for the Awesome 5 star review ! We are very happy to hear about your positive experience with Jordan and Subaru of Puyallup! We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

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