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Subaru of Troy

Troy, NY

4.6
203 Reviews
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800 Hoosick Rd

Troy, NY

12180

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Showing 203 reviews

August 23, 2018

Easy experience! 'Doc' was our salesman and he was great. Not pushy and easy to get in touch with over the phone. After signing our lease deal, the car we wanted came More

by SubaruCrosstrekLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Magee, Patricia Whitney
August 22, 2018

Awesome experience Totally enjoyed my experience with this dealership. Can not say enough about Allison my salesperson she was the best. Thank you for making my purchase More

by Jackiehoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Raymond
August 22, 2018

Fast and a enjoyable experience Would recommend this dealership to everyone, they are outstanding. Brand new facility, love the new service waiting area, friendly and accommodating. More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelina Crisafulli, Kevin Hoagland, Richard Petri, Patricia Whitney
August 04, 2018

Pleasant and Unexpected The sales person really made the difference. Allison was extremely knowledgeable about all the Subaru vehicles. She was professional and down to earth More

by Daphne P
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Raymond
August 03, 2018

An enjoyable and satisfying experience from start to finish. The Sales Rep that assisted me was a joy to deal with. Allison was courteous, well informed about the vehicle I was interested in buying and a pleasur More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Raymond
July 29, 2018

That Gut Feeling Whenever making a large purchase such as a vehicle I feel it helps to go with your gut feeling. I felt comfortable, and truly felt I was being offered More

by Magen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
First name was Miles, J Keator
July 26, 2018

Wonderful experience Had a really great experience. My salesman was great, thanks Bill! I would definitely buy another car from them. He went out of his way to make me hap More

by Sue123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Magee
July 24, 2018

First rate I purchased a vehicle at Carbone Subaru and was impressed at the professionalism of the salesperson and the manager. They genuinely put the needs of t More

by burger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Raymond
July 24, 2018

Seamless We got our first Subaru from Carbone’s competitor (Goldstein) and it was clear that they struggled. At Carbone we worked with Joe and the hardest part More

by Jrbucs19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Keator, Mark Paone
July 24, 2018

My new car I walked in and decided what I wanted to pay and Norah was able to work with me. Very smooth transaction. I love my Forester! More

by Tracy2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norah Frenyea