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Subaru of Utica
Utica, NY
571 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 571 reviews
May 12, 2024
Subaru placed me an excellent loaner while my vehicle was serviced. Quick, friendly and professional. They are always consistent with the outgoing approach to make the customer feel special. This is why we r serviced. Quick, friendly and professional. They are always consistent with the outgoing approach to make the customer feel special. This is why we return. More
by ANNATUZZ74
Verified CustomerEmployees Worked With
Helpful May 11, 2024
They fixed the issue and did so with speed and accuracy while making sure I was taken care of. while making sure I was taken care of. More
by SHEVANS20
Employees Worked With
May 10, 2024
The dealer who helped me find a car (Sten) was super friendly and helpful from the moment I walked in the doors. He helped me pick out the perfect car for my price range and got me the best deal on my t friendly and helpful from the moment I walked in the doors. He helped me pick out the perfect car for my price range and got me the best deal on my trade in. More
by BENTUTTLE2000
Employees Worked With
Other Employees :
Stenio helped me pick out my car and I would give him a maximum rating.
May 10, 2024
Busy. Took 3 hours to repair a recall on passenger air bag. Would recommend sales department though at this time. Took 3 hours to repair a recall on passenger air bag. Would recommend sales department though at this time. More
by SANDRASEELMAN7
May 10, 2024
Great experience and easy people to deal with. Hassle free and gave me a great deal without any issue. Would recommend to anyone. Hassle free and gave me a great deal without any issue. Would recommend to anyone. More
by METALMULSHIAMAN
Employees Worked With
May 10, 2024
Hassle free experience. I only needed an oil change and tire rotation but the service was done professionally and in a timely manner. Joanne noticed that I am a veteran and I only needed an oil change and tire rotation but the service was done professionally and in a timely manner. Joanne noticed that I am a veteran and make sure I received the veteran discount. That was a nice touch. More
by LJORDAN5
May 10, 2024
Exceptional service from Sales and Service Department. Door .side molding was applied expertly and quickly. Door .side molding was applied expertly and quickly. More
by KLDEERFIELD
May 10, 2024
Very professional and helpful dealership. All associates are kind and eager to help. I have now leased two vehicles here and will likely go back next time. All associates are kind and eager to help. I have now leased two vehicles here and will likely go back next time. More
by ROGERS.BRADY.C
May 10, 2024
No complaints. Time as promised. Joanne reminded us about lifetime oil change service feature we had agreed to when we bought our car, so the check up was no cost. Time as promised. Joanne reminded us about lifetime oil change service feature we had agreed to when we bought our car, so the check up was no cost. Doesn't get getter than that. Thank you. More
by RCAVANO
