Suburban Chevrolet

Took to long Went in for a simple oil change. Was quoted an hour so I said I'd wait. 1.25 his go by I ask what's going on. Was toldit would be done in a minute. Went in for a simple oil change. Was quoted an hour so I said I'd wait. 1.25 his go by I ask what's going on. Was toldit would be done in a minute. Another 15 minutes go by and was pulled to the back abs shown so leaks abs was told that is why it took longer. Ok not a big deal but I need to go. They said ok and that they would wash it and get ît to me in a couple minutes. Another 15 minute go by and I ask where my car is. I was told they are short handed and had an accident...said ok well can I have my paperwork so I can pay. I was given paperwork abs the service person left. Week the paperwork wasn't mine so I had to wait for her to come back to get the correct paperwork. Finally paid then waited Another 10 minute fir the car to be brought to me. More

New car purchase made easy Suburban Chevrolet were very helpful and knowledgeable. We needed a quick purchase, and they made us feel happy with the car we chose. Easy process. Suburban Chevrolet were very helpful and knowledgeable. We needed a quick purchase, and they made us feel happy with the car we chose. Easy process. More

Excellent review of 3 key players After much research, we found a car to buy from Suburban Chevrolet. We had an appointment so we we steered into an office immediately. I am speaking After much research, we found a car to buy from Suburban Chevrolet. We had an appointment so we we steered into an office immediately. I am speaking as the wife now. We had 3 key players. Harley Baumann (Sales), Christopher Haeg (Used Car Manager), Mark Thompson (Business Manager). All of these gentlemen were exceptional. They were sharp, knew their business, and took time to make sure we understood what we were doing. They gave us great advice. From that standpoint, I would recommend this dealership. I knocked off a star because the receptionist was not welcoming, the other salesmen standing around were not terribly friendly, and I was missing a warm, fuzzy, feeling inside the dealership. What can I say, I'm a woman, I sense these things. Therefore 4 🌟 'S, because of the great service. Minus 1 🌟, because lacks camradery. Pam More

new vehicle purchase thank you for a great truck buying experience, low pressure and very professional sales staff. Jack was very concerned that I was totally happy with m thank you for a great truck buying experience, low pressure and very professional sales staff. Jack was very concerned that I was totally happy with my new Silverado. More

Easiest car I've ever bought!!!!! The team here is awesome!!!! The salesman Alex was so busily and still made it seem like we were his only customer. I've never had such a painless The team here is awesome!!!! The salesman Alex was so busily and still made it seem like we were his only customer. I've never had such a painless financing experience it was so easy and quick. Overall the best car buying experience I've ever had. More

So helpful and knowledgeable! I came into Suburban Chev looking to buy or purchase a Silverado. Jack was extremely helpful and made the process go so smooth. Such a great experienc I came into Suburban Chev looking to buy or purchase a Silverado. Jack was extremely helpful and made the process go so smooth. Such a great experience for me! Jack even took the time with me to set up everything on my new truck! More

Very good experience, Jeff was great! Taking the time to answer questions. I felt like on the business end, the didn't want to push on price or any add-ons brought up to us for the vehicle Taking the time to answer questions. I felt like on the business end, the didn't want to push on price or any add-ons brought up to us for the vehicle. I asked about fog lights, weather tech floor mats. Seemed less important to them. Otherwise it was a great experience for my wife and i. More

Tire and oil change Billy is great to work with. Knowledgeable, personable and talks to me in a way I'll understand. Is upfront and honest. Kirk drove me to and from work Billy is great to work with. Knowledgeable, personable and talks to me in a way I'll understand. Is upfront and honest. Kirk drove me to and from work while my car was being worked on. He was prompt and Clearly communicated times and friendly. More

Thanks for consistent great service. I have had my Pontiac serviced at the dealer for a few years any time it needed warranty and recall work done. The staff has always met or exceeded m I have had my Pontiac serviced at the dealer for a few years any time it needed warranty and recall work done. The staff has always met or exceeded my expectations. Prices are what I would expect for a dealer, fair but slightly higher than an independent shop I also trust and use. More

Suburban made my experience very easy Upon arrival I was assisted right away. Everyone was friendly and helpful. I needed a ride home for which I did not need to wait long. Upon arrival I was assisted right away. Everyone was friendly and helpful. I needed a ride home for which I did not need to wait long. More