Suburban Ford of Waterford

Fast friendly reliable Service. No surprises and my cars are always ready by the time quoted. The car wash is a nice touch. No surprises and my cars are always ready by the time quoted. The car wash is a nice touch. More

All aspects of our experience with this dealership and with the salesperson was really excellent. with the salesperson was really excellent. More

Great service, just purchased a new vehicle and the price, process and salesman George Anast were great! In an out price, process and salesman George Anast were great! In an out More

Took care of my service needs, in just a couple hours. Other dealers wanted days to do the same service. Five stars! Roland was great as well. Other dealers wanted days to do the same service. Five stars! Roland was great as well. More

The sales and service staff at Suburban Ford of Waterford has always been helpful, provided timely high quality service and advice with fair pricing. has always been helpful, provided timely high quality service and advice with fair pricing. More

Jeff and James found me the perfect Bronco! 5th new vehicle purchase and the best one yet. 5th new vehicle purchase and the best one yet. More

Worked with Trevor. Came in a month earlier inquiring about a vehicle and received a call a couple weeks later stating that they had a person pass on their ordered vehi Came in a month earlier inquiring about a vehicle and received a call a couple weeks later stating that they had a person pass on their ordered vehicle. He was quick and easy to work with and would recommend him to anyone. Unfortunately I ended up having to pass on picking up the vehicle due to personal issues that came up. But i asked him to keep me in his list for when another one becomes available and personal issues are put to thy side and done to complete thy sale on thy vehicle. More

With 3 seconds left on the clock, only a touchdown will save the franchise and the star player is asking to step in the game to save the day. That's pretty much what happened. I've had lots of trouble with save the franchise and the star player is asking to step in the game to save the day. That's pretty much what happened. I've had lots of trouble with a previous visit and was a very unhappy customer when Michael stepped up to the plate and personally assured me that he will make things right. He and his team saved the day. He not only took the time to listen but also took the time to make sure I was taken care of in the most impressive fashion. He used his decades of work experience, his knowledge of his team and his dedication to Suburban Ford Waterford to turn things around within 3 hours. My experience went from one of the worst experiences ever to the best ever. Not a small feat considering I've spent decades in a variety of national and international automotive positions, corporate and dealer. Thank you for saving my snowboard vacation, you'll have a customer for life - which is what you stated your goal was. More

Dana is my go to guy whether its for my commercial vehicles or my personal. All of Suburban staff is above average compared to my experiences with other makes but when it comes time to sign the paperw vehicles or my personal. All of Suburban staff is above average compared to my experiences with other makes but when it comes time to sign the paperwork it's Dana that I want on the other side of the desk, He goes above and beyond to make sure I am completely satisfied. More