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Suburban Ford of Waterford

Waterford, MI

4.1
1,121 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford. "Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. 2,000+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from I-75, M-59, US-23, or Telegraph Rd. CarFax reports - We offer our used car customers access to free CarFax reports to help them become more comfortable knowing more about the used car they are interested in. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing". Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Professional, customer-focused management team - Our General Mana
Contact Dealership

6975 Highland Rd

Waterford, MI

48327

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Top Reviewed Employees

Matt Zmick at Suburban Ford of Waterford

Matt Zmick

Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Litz at Suburban Ford of Waterford

Brian Litz

Assistant General Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Stern at Suburban Ford of Waterford

Norm Stern

Commercial Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Wortman at Suburban Ford of Waterford

Trevor Wortman

Sales Consultant
5.0
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

September 30, 2021

Nick made purchasing my new truck easy and painless! I was in a pretty unique situation that involved moving across the country and needing a vehicle shipped to a midway point, and he took care of everyth More
by mic.durfee

Employees Worked With

Jerry Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose

September 25, 2021

I was in there today for a test drive and mr. Joe couldn’t even find the keys. What a joke !!! More
by Mikecady32

Employees Worked With

Joe Mellinger
1.0
This rating includes all reviews, with more weight given to recent reviews.

September 19, 2021

I had my Mercury Grand Marquis in the service department for an oil change a few weeks ago. Mr. Hayes informed me about a nail in the side-wall of my tire, he ordered me a new tire and got it on my car ASAP More
by es2021

Employees Worked With

Roland Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Cable TV
  • Television
  • Customer Lounge Area
  • Workstations Available
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Rental Car Service Onsite
  • After Hours Drop-Off
  • Customer Lounge Area
  • Home Delivery
  • Authorized Parts Store
  • Shuttle Service
  • Vending Machines
  • McDonalds next door
  • Instant Financing