Suburban Ford of Waterford - Service Center

Good check in process, great communications and service. Will continue to use suburban ford of Waterford. Will continue to use suburban ford of Waterford. More

Suburban Ford is extremely easy to access for servicing my Ford Explorer. I was greeted professionally by Jailen Gills. He wrote up my service order explaining all that was recommended for my 15,000 mi my Ford Explorer. I was greeted professionally by Jailen Gills. He wrote up my service order explaining all that was recommended for my 15,000 mi checkup, and explained how it would take a couple of hours. True to his word he called approximately (2) hours later to inform me my vehicle was ready. More

Outstanding customer service, the team is always helpful to take the time to listen to the customers and provide courteous service. to take the time to listen to the customers and provide courteous service. More

Very attentive, responding to every need, questions answered, options given. Overall, encouraging experience for future visits. answered, options given. Overall, encouraging experience for future visits. More

Suburban Ford of Waterford is always friendly and helpful, especially employee Parker Serrano. The team was available to service my car quickly. helpful, especially employee Parker Serrano. The team was available to service my car quickly. More

We dropped our MKX off for an oil change and tire rotation. We were told 1 1/2 hours. When we came back after 1 3/4 hours it was outside finished and waiting for us. rotation. We were told 1 1/2 hours. When we came back after 1 3/4 hours it was outside finished and waiting for us. More

Great service attentive care and listens to what I have to say very clean service area to say very clean service area More

Fast and great service! ! Thanks to the service department! And I loved that my car was washed too!!! ! Thanks to the service department! And I loved that my car was washed too!!! More

I have had a recurring issue that was due to my car being stolen. Curtis has been very helpful and the service team has been patient. I will continue to go to Suburban Ford. stolen. Curtis has been very helpful and the service team has been patient. I will continue to go to Suburban Ford. More

Fast friendly reliable Service. No surprises and my cars are always ready by the time quoted. The car wash is a nice touch. No surprises and my cars are always ready by the time quoted. The car wash is a nice touch. More