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Suburban Mazda of Farmington Hills
Farmington Hills, MI
671 Reviews
Making the decision to buy a new Mazda is easy to do with our great selection of new Mazda vehicles. After all, each of our new models has head-turning style and tons of features that add to your wonderful driving experience. Farmington Hills drivers demand excellence on the road, and our quality vehicles do not disappoint in any way. From smaller coupes to larger SUVs and many options in between, you can easily find the perfect vehicle to take home when you stop our dealership soon. Remember that we are also your source for affordable financing and excellent vehicle service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 671 reviews
November 28, 2025
Overall process was good. Want to mention two things: 1) Paperwork— paperwork seems to take too long. Last year when I purchased the Audi from Suburban i faced the same issue Want to mention two things: 1) Paperwork— paperwork seems to take too long. Last year when I purchased the Audi from Suburban i faced the same issue as this time. It took almost 3 hours to get through the paperwork. And most of it was us waiting. A lot of the process could have been done in advance prior to the customer arriving. 2) Sales experience — Erik from sales clearly did a great job in customer retention at a time when I was ready to give up on Suburban and choose a different dealer because of the experience with another salesman. Eric tookove More
by bharat.narain
Employees Worked With
Matt from finance did a good job taking care of us.
November 28, 2025
Overall process was good. But paperwork seems to take too long. Last year when I purchased the Audi from Suburban i faced the same issue as this time. It took almost 3 hours t But paperwork seems to take too long. Last year when I purchased the Audi from Suburban i faced the same issue as this time. It took almost 3 hours to get through the paperwork. And most of it was us waiting. A lot of the process could have been done in advance prior to the customer arriving. More
by bharat.narain
Employees Worked With
Other Employees :
Matt from finance did a good job taking care of us.
November 21, 2025
Bought our 2nd Mazda in 18 months. Levi and Suburban made the process painless, again! Levi and Suburban made the process painless, again! More
by Krazmataz
Employees Worked With
November 18, 2025
So kind and knowledgeable about the different pieces and options. He was willing to meet our needs and negotiate. I truly enjoyed how personable and easy to talk to he was! Highly recommend working with Eri options. He was willing to meet our needs and negotiate. I truly enjoyed how personable and easy to talk to he was! Highly recommend working with Erik! More
by lindseycasee
November 18, 2025
Levi was knowledgeable, responsive, and super easy to deal with. The Manager worked hard to accommodate my requests and push the deal over the finish line. Finance manager made things easy and smooth. Ov deal with. The Manager worked hard to accommodate my requests and push the deal over the finish line. Finance manager made things easy and smooth. Overall great experience and very satisfied with my car. This was my 2nd car purchase from Suburban group. Will come back and recommend to family and friends. Good luck squad! More
by Mark Chern
November 15, 2025
Levi was my point person for my vehicle purchase. He was very professional and courteous. We had a great conversation and I quickly learned he's a "car guy." He has a passion for cars in general, and He was very professional and courteous. We had a great conversation and I quickly learned he's a "car guy." He has a passion for cars in general, and Mazdas specifically. His level of knowledge about the cars goes beyond memorizing a spec sheet, something that's rare these days. I would not hesitate to recommend him to friends and family if they're looking for a car in the Detroit area. Thanks! More
by evac
November 15, 2025
Levi and the folks at Mazda of Farmington Hills made the buying and trade in process extremely easy, friendly, and transparent. They were able to work with my needs to result in the best deal possible for a buying and trade in process extremely easy, friendly, and transparent. They were able to work with my needs to result in the best deal possible for all! More
by Brentpodulka
Employees Worked With
November 12, 2025
Everyone here was so welcoming and helpful! As a woman, I was dreading the day I needed to go into a car dealership for months (after having a bad experience at a previous dealership). Blake, E As a woman, I was dreading the day I needed to go into a car dealership for months (after having a bad experience at a previous dealership). Blake, Erik, and the rest of the team made the experience 10/10. They answered all of my questions and made the process simple. More
by lizdawes
November 06, 2025
Nik and Josh were good to work with. There was a good amount of follow up. There was a good amount of follow up. More
by gjbellemare
November 06, 2025
I had an amazing experience purchasing my new CS-50 Mazda, and it’s all thanks to Erik! From start to finish, he was professional, knowledgeable, and genuinely helpful. He patiently guided me through e Mazda, and it’s all thanks to Erik! From start to finish, he was professional, knowledgeable, and genuinely helpful. He patiently guided me through every step of the process, answered all my questions, and made sure I felt confident in my decision. Erik made what can sometimes be a stressful experience smooth and enjoyable. I highly recommend working with him if you’re looking for someone who truly cares about his customers and makes the car-buying process easy and stress-free. Thank you, Erik, for going above and beyond! More
by AmAlwaysC
