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Suburban Mazda of Troy

Troy, MI

4.2
166 Reviews
About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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1794 Maplelawn Dr

Troy, MI

48084

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Showing 144 positive reviews

March 28, 2024

I have never been to Suburban Mazda but was thoroughly impressed with all staff! Highly recommend! Justin Tuzzo was amazing and made sure I was satisfied with all aspects of the sale. More

by pacoleman2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Slaick
Mar 29, 2024 -

Suburban Mazda of Troy responded

Thanks for the amazing feedback! We're delighted to know that Justin and our team at Suburban Mazda of Troy impressed you. Enjoy your new ride!

February 29, 2024

Alex was helpful, informative, kind, respectful and patient. An excellent salesman, he allowed me the time and space to make the best decision for myself. More

by Sheldone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marogi
Feb 29, 2024 -

Suburban Mazda of Troy responded

Sheldone, thank you for the kind words! We're very happy Alex made your experience excellent at Suburban Mazda of Troy. We appreciate your feedback and hope to see you again soon!

February 17, 2024

I love my Mazda! It was the easiest vehicle purchase I have ever been a part of, thanks to. Justin. He was very professional, and thoroughly explained everything I More

by Nicole.nacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Suburban Mazda of Troy responded

We're so glad to know you had a smooth and satisfying experience with Justin at Suburban Mazda of Troy. It's wonderful that he was able to help find the perfect car for you! Enjoy your new Mazda, we appreciate your kind words.

February 17, 2024

Justice was really patient, understanding, and cordial. He was not judge mental at all and was empathetic with my situation. I ended up purchasing a CX-90 which is what I wanted when I came in. More

by Zakir Ahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Suburban Mazda of Troy responded

Zakir, we're glad to know that Justice was able to assist you in finding the perfect CX-90 at Suburban Mazda of Troy. We appreciate your feedback and hope you enjoy your new ride!

February 15, 2024

Justin was knowledgeable, patient and determined to get me in a car. Was the first to approach me and had a great sales pitch definitely great at what he do I would recommend this company for sure and advi More

by Kiara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Suburban Mazda of Troy responded

Hi Kiara, thank you for taking the time to share your positive experience with Justin at Suburban Mazda of Troy! We're delighted to hear that he was knowledgeable, patient, and determined to help you find the right car. We appreciate your recommendation, and if you have any more feedback or need assistance in the future, don't hesitate to reach out. Safe and happy driving!

February 06, 2024

Sean is a very professional and responsible worker. I highly recommend and will always be back. More

by Ray27
Recommend Dealer
Yes
Employees Worked With
Sean Kowalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Suburban Mazda of Troy responded

We appreciate your feedback and recommendation! Our Suburban Mazda of Troy team looks forward to seeing you again.

February 02, 2024

Was not real happy today when ordering my brand new 2024 Mazda Miata. After going through all the add-ons I found my salesman and added $90 on something I did not ask for and had him remove it. He said it w More

by caseytori
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Marogi
Feb 13, 2024 -

Suburban Mazda of Troy responded

Hi Casey, I'm sorry to read about your recent experience with us. We strive for transparency. I understand how this could affect trust, but please know that we're committed to making things right for you. If you'd like to discuss this or any other questions or concerns further, don't hesitate to reach out with the information below. Douglas StLouis - Sales Desk Manager - douglasstlouis@lithia.com

December 28, 2023

Pleasant and professional and patient. Very soft spoken and a little difficult to hear but enjoyed doing business with him. More

by Tbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marogi
Dec 30, 2023 -

Suburban Mazda of Troy responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2023

Ask anyone and most will say, visiting a dealership for service is pricey... My first time visiting Suburban Mazda Troy for vehicle service, and Steven L. was my service consultant, greatly appreciated More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lesh
Dec 23, 2023 -

Suburban Mazda of Troy responded

Hi, thank you so much for your positive comments about Suburban Mazda of Troy! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2023

My friend and I came in this past Saturday. Justin helped us. He started out very kind and helpful. After we test drove the CX-30, my friend had expressed his budget was closer to $300/month in More

by jfort16
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Suburban Mazda of Troy responded

Hello, thank you for taking the time to leave us feedback about your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Suburban Mazda of Troy

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