Back

Suburban Subaru

Troy, MI

3.6
188 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
Contact Dealership

1821 Maplelawn Rd

Troy, MI

48084

Directions

By Type

Showing 188 reviews

November 20, 2015

Great! I went in there knowing what I wanted and James and Dustin helped me with out a problem. Rick, the finance manager was also a great help. He walked m More

by Anthony08
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli, James Cagle
Dec 08, 2015 -

Suburban Subaru responded

Anthony, thank you for the great feedback! We are so pleased to hear that your experience with James, Dustin, and the rest of our team was so positive. We hope you enjoy your new vehicle and we hope we can work with you again soon!

November 18, 2015

Switched form Forester to Outback Brian Plauman was a huge help and made this transition very smooth and easy. Great guy to work with before, during and after the sale process More

by psl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Dec 10, 2015 -

Suburban Subaru responded

We are so pleased to hear that your all around experience with Brian was smooth and easy! Enjoy your new vehicle and we hope to work with you again soon!

November 18, 2015

Smooth experience. My salesman, Leon Potts was very helpful. I entered the dealership knowing what model I wanted. Leon guided me through the process easily and profes More

by happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts
Dec 10, 2015 -

Suburban Subaru responded

We are so happy to hear that your experience with Leon was so pleasurable! We strive to have great customer service and we are so glad that we could provide that for you. Enjoy your new vehicle and we hope to see you again soon!

November 14, 2015

Professional, efficient, great product. Great experience at this car dealership. Leon was great. Made the buying experience pain free. Never felt hassled or pressured. Would recommend this d More

by Lidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts
Dec 10, 2015 -

Suburban Subaru responded

Lidia, we always appreciate positive feedback and we are happy to hear Leon met all of your car shopping needs when you purchased your new vehicle. Enjoy the new vehicle and we look forward to working with you again soon!

November 13, 2015

new forester Worked with Melissa & Leon both were very helpful, and knowledgeable they answered all my questions and put my mind at ease about buying my first Suba More

by mark m
Recommend Dealer
Yes
Employees Worked With
Leon Potts, Melissa Tomassi
Dec 10, 2015 -

Suburban Subaru responded

Mark, we are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future. Enjoy your new Subaru!

November 13, 2015

New car My parents recommended Leon as they had already bought two Subaru's from him. He did not disappoint, this was by far my best car buying experience. He More

by Hockey200256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts, James Cagle
Dec 10, 2015 -

Suburban Subaru responded

We are so pleased to hear that your experience with Leon was the best that you have ever had. We hope your next visit is even better and we are looking forward to working with you again to find the next!

November 09, 2015

The Best Car Buying Experience Brian Plauman is the only new car salesperson I worked with who made the experience enjoyable and that says alot! He makes the customer feel comforta More

by przytt01
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Dec 11, 2015 -

Suburban Subaru responded

We are happy you had such a great experience at our dealership with Brian. Customer service is our number one priority and we are glad that he could make you feel so comfortable! Enjoy your new car and we look forward to serving you again in the future.

November 09, 2015

best car buying experience This was my 8th car purchasing experience and my first experience buying a high end "luxury" vehicle. From start to finish this was the most pleas More

by Npcrhino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Dec 11, 2015 -

Suburban Subaru responded

Thank you for your feedback! We are so pleased to hear that Brian was able to go above and beyond your expectations to make sure you got the vehicle you wanted, at the price you desired. We want our customers to feel comfortable and trust the salesperson they are working with and we are so glad that you could work with Brian. Enjoy your new car and we look forward to working with you again in the near future!

November 08, 2015

Great Experience! A great car sold by a fantastic salesperson, Brian Plauman. Outstanding person to deal with. Dealership attractive and service has also been outstan More

by Splinterpolisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Dec 11, 2015 -

Suburban Subaru responded

Thank you for the great feedback! We want to make sure when a customer walks in they are welcomed with a warm welcoming, and that starts with an attractive dealership! We are happy to know that Brian was able to make your experience with us an outstanding one! We hope you enjoy your new car and we look forward to working with you again!

November 06, 2015

Good experience Brian plauman is very good at what he does.He is very knowledgeable, not pushy at all and made the process enjoyable and as easy as possible . I will More

by 💜
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Dec 11, 2015 -

Suburban Subaru responded

Thanks for the great feedback! Customer service and satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Brian! Congratulations, and enjoy your new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

...
12
...