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Suburban Toyota of Farmington Hills
Farmington Hills, MI
2,229 Reviews
From New and Used Sales to Parts and Service, Suburban Toyota of Farmington Hills Aims to Provide a Truly Stellar Automotive Experience
There are numerous reasons why drivers choose Suburban Toyota of Farmington Hills. Proudly serving Farmington Hills, Livonia, Southfield, Novi and West Bloomfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
That means you can expect to learn all of the features of the specific new Toyota RAV4, Camry, Corolla, Sienna or Tacoma you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.
At Suburban Toyota of Farmington Hills, our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Farmington Hills.
Suburban Toyota of Farmington Hills truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 25000 Haggerty Rd, Farmington Hills, Michigan today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,229 reviews
September 06, 2017
Exceptional customer service Michael Joh came highly recommended by my work colleague and he did not disappoint. He was able to spend time with us explaining our options and pro Michael Joh came highly recommended by my work colleague and he did not disappoint. He was able to spend time with us explaining our options and process of purchasing and leasing our new car. He was patient and very detail oriented and was able to answer all our queries even after the delivery of our new Toyota Sienna. We felt we could trust him and we will definitely look for him for any future car purchase. We highly recommend him to family and friends. More
by Syed
Employees Worked With
Michael Joh
September 03, 2017
Excellent group of people! Worked well to meet my requests and send me home in the car I was looking for. The process was easier than expected and I left very happy. Worked well to meet my requests and send me home in the car I was looking for. The process was easier than expected and I left very happy. More
by Justlizi
Employees Worked With
Bobby Bedi, Amanda Wagner
August 30, 2017
Help get me into a new rav4 2017 Friendly staff...Ryan was my salesman. They/he were busy, but i was able to trade in my camry and they got me into a new 2017 rav4 with no interest... Friendly staff...Ryan was my salesman. They/he were busy, but i was able to trade in my camry and they got me into a new 2017 rav4 with no interest...thanks ryan, liam, cody, and the salesmanager... More
by Dinnerme123
August 23, 2017
Toyota Corolla 2017 For Toyota Corolla 2017. First of all they promise to match any deal in written from other dealership. After showing email gets surprised & talks t For Toyota Corolla 2017. First of all they promise to match any deal in written from other dealership. After showing email gets surprised & talks to boss & agrees. Comes with what he wants to offer me (of course not matching the deal I had with other dealer). Ignorance I guess. Then I show him the email again! Goes to boss. Agrees. Didn't have the color I wanted. Used very derogatory word for customer "monkey wrench". I would not do business with you if you don't have that much of a patience & manner how to talk or behave with customer. Then comes with water & offers popcorn after knowing I was pissed the way he dealt. After that promised to deliver car next day. Next day after all the formality shows me the car, during paperwork I saw the numbers were still way higher than what I showed in email. Plus apr was higher too. I again have to go through same process of showing the email offer & would go discuss with managers & wasting my 2-3 hours for two days just to tell me they can't match it. I understand if you can't match deal say upfront. The problem is they won't even bother to read the emailed offer completely & come back to me to offer what they want to give me. No respect for customers time & patience. Top of all this tries to make me feel bad about other dealers that they are not people of integrity and all. I don't want to mention their names here but only reason I went to this dealership was it is near to my home. Would not even give 1 star if there was something less than that. More
by Yug
August 16, 2017
Happy I got the car I wanted at a reasonable price. Ryan Prince was very friendly & helpful. This dealership had more options for used cars than other dea I got the car I wanted at a reasonable price. Ryan Prince was very friendly & helpful. This dealership had more options for used cars than other dealerships I visited. More
by LJG
Employees Worked With
Ryan Prince
August 09, 2017
Seamless process, friendly people. I thoroughly enjoyed my experience at this dealership. I felt like a welcome customer/friend rather than another person to make a quick buck off of. A I thoroughly enjoyed my experience at this dealership. I felt like a welcome customer/friend rather than another person to make a quick buck off of. Andrianna was great to work with from start to finish and she made my first dealership experience a great one. More
by Randy Hjelm
August 06, 2017
Andrianna did a Great job! Easy, transparent experience! Great experience I would highly recommend Serra Toyota. Andrianna was a very knowledgable and patient with me ... as a buyer who did not know exactly Great experience I would highly recommend Serra Toyota. Andrianna was a very knowledgable and patient with me ... as a buyer who did not know exactly what I wanted. More
by Scott Weidenfeller
Employees Worked With
Andrianna Camaj
August 05, 2017
FRIENDLY I met Andrianna outside of the dealership. She had so much knowlege on Toyota products and Toyota finance/leasing options. Left me with her card and I I met Andrianna outside of the dealership. She had so much knowlege on Toyota products and Toyota finance/leasing options. Left me with her card and I plan to come to her in a few weeks when my lease is due! A friendly, personable, and professional sales woman! ..Really thought I should share how impressed I was with this smart young lady! More
by E.Marie
Employees Worked With
Andrianna Camaj
August 04, 2017
Andrianna was exceptional! Andrianna was dedicated to helping me get the right vehicle for my needs and within my budget. She spent a lot of time with me, and was available and Andrianna was dedicated to helping me get the right vehicle for my needs and within my budget. She spent a lot of time with me, and was available and responsive by email and text throughout the whole process. I felt that Andrianna was looking out for me and I really appreciated everything that she did! And by the way, I love my RAV!!!! More
by Cheryl
Employees Worked With
Andrianna Camaj
August 04, 2017
An overall excellent experience We located this location through some aggressive web browsing/car hunting. Once we observed the vehicle we were looking for, we decided to give a quic We located this location through some aggressive web browsing/car hunting. Once we observed the vehicle we were looking for, we decided to give a quick call to check the status on it. Without hesitation, Andrianna scheduled a test drive the very same day. (Due to our work hours, she stayed late to accommodate us.) Andrianna was extremely personable, outgoing and professsional. She did not consistently press us into purchasing a vehicle as most salesmen/saleswomen tend to do. Most importantly, we appreciated the honesty. If Andrianna was addressed with a question about said vehicle, the question was answered to the best of her knowledge. After we agreed to make the purchase, Bobbi made the finalization short and painless. (The guy is funny too.) Our interaction lead us into buying another vehicle the following week from the same lot. Overall, Suburban Toyota of Farmington hills left an impressive first impression. You have our reccomendation. Thanks, Jeremy More
by Mi-FoST
Employees Worked With
Andrianna Camaj, Bobby Bedi
