Sullivan Buick GMC
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Marc was good. However, I specifically asked and paid for the multi point service and was assured the fluids were checked and filled. My brake fluid was at the low However, I specifically asked and paid for the multi point service and was assured the fluids were checked and filled. My brake fluid was at the low mark most important. Also washer fluid not filled and probably not the radiator checked. I had the tires rotated, fuel cleaner installed, oil changed, and transmission complete service. How can I trust anything was done. Mark my tires? It states in writing, in two places, that the fluids were checked. You charged me shop supplies. I showed Marc, he wanted to fix it of course. I may recommend you, but not without a story. More
Professional and friendly! Brandon, Zach and Cameron were helpful, answered questions, provided options and made this a very good experience. Almost all of the staff were warm Brandon, Zach and Cameron were helpful, answered questions, provided options and made this a very good experience. Almost all of the staff were warm and welcoming. Thank you Sullivan Buick! More
Gave us a 17k estimate to fix our trucks transmission. Should be absolutely illegal to charge this much money for something. We’re taking it elsewhere to be done for 4k. We thought taking it to GMC dealer Should be absolutely illegal to charge this much money for something. We’re taking it elsewhere to be done for 4k. We thought taking it to GMC dealer could be the best for our situation but we were absolutely wrong. I came in today to pick it up and apparently you need the specific service tech you worked with to tell them your coming or your key is locked up and they can’t get it?? I’ve never been anywhere that does this. What an absolute scam of a company. Was charged a ridiculous amount for a diagnostic fee of $490 as well until i argued with the guy and he gave a discount. More
Sullivan Buick has always been very professional and great to me. Thank you Manager Zach and Jay Tracey for taking care of all of my 2021 Buick Envision needs. You are the best!! great to me. Thank you Manager Zach and Jay Tracey for taking care of all of my 2021 Buick Envision needs. You are the best!! More
I recently purchased a vehicle from Sullivan GMC Buick and it was a great experience. Jay Tracey was patient with me and helped me locate the vehicle I wanted. Daniel Antonino processed the deal and sta and it was a great experience. Jay Tracey was patient with me and helped me locate the vehicle I wanted. Daniel Antonino processed the deal and stayed late to go over the vehicle with me. Camryen Mingee was helpful and knowledgeable with the different extended warranties. Overall, everyone was very professional, very personable and Zach Ellis oversaw every step. It was a refreshing experience and I would highly recommend. More
Excellent communication skills, provides clear and understandable information. Pricing of service seems to be reasonable. understandable information. Pricing of service seems to be reasonable. More
They are great. .. that is why I continue going there. Excellent work excellent job Done! .. that is why I continue going there. Excellent work excellent job Done! More
Adding warranties without permission . Too much money and confusion. First one price and at the end a higher price Too much money and confusion. First one price and at the end a higher price More
The service department and manager were the BEST ever! Efficient and polite with great communication. Efficient and polite with great communication. More



