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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.4
274 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 276 reviews

March 10, 2025

SEAN was personable. He was knowledgeable and got answers to the questions we asked. He worked to help us get our ducks in a row. He incited us to come back if we had More

by toopsbam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Sean at Sullivan Buick GMC [Ocala, FL]. His knowledge and willingness to assist with your questions demonstrate our commitment to excellent customer service. We appreciate your feedback and look forward to welcoming you back anytime you have more questions! Sincerely, The Sullivan Buick GMC Team

March 10, 2025

I was able to arrange a next day appointment over the phone, Service Advisor was accommodating, and waiting room was clean with a choice of beverages. I asked for a car wash, however, when I received More

by MILLERJE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 12, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that you found our Service Advisor accommodating and that you enjoyed the clean waiting room and beverage options at Sullivan Buick GMC. We understand how important a thorough car wash is after your service, and we appreciate your feedback regarding this oversight. If you would like to discuss this further, please feel free to contact us directly. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

March 09, 2025

Always a great experience with Alejandro in service, he's on point with having the job done in a timely manner. More

by jarredondo417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Mar 09, 2025 -

Sullivan Buick GMC responded

Thank you for the wonderful review, Jarred! We're thrilled to hear that you always have a great experience with Alejandro in our service department at Sullivan Buick GMC [Ocala, FL]. Timeliness is important to us, and it's great to know that Alejandro is delivering on that promise. We look forward to seeing you again for your next visit! Sincerely, The Sullivan Buick GMC Team

March 09, 2025

Nice job of replacing cracked fuel tank. Some parts were delayed in shipment,but in the end it all worked out More

by captjimh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Service
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Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We appreciate your understanding regarding the shipment delays. We're glad we could successfully replace the cracked fuel tank for you. Your satisfaction is important to us at Sullivan Buick GMC [Ocala, FL], and we look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

March 09, 2025

Devin was great and knowledgeable, good experience. and will recommend him to friends and family. More

by raulee63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Devin at Sullivan Buick GMC [Ocala, FL]. Recommendations mean a lot to us, and we appreciate you sharing your experience with friends and family. We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

March 09, 2025

Sullivan made our purchase hassle free. We didn’t have to spend our whole day at the dealership, they were very mindful of our time. Brandon was an exceptional salesman. More

by peggy.wayt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a hassle-free experience at Sullivan Buick GMC [Ocala, FL] and that Brandon provided exceptional service. We value your time and are glad we could make your purchasing process efficient. We look forward to assisting you again in the future! Safe travels with your new vehicle! Sincerely, Zachary Ellis Sales Manager

March 09, 2025

Japheth was knowledgeable and kept me informed on the progress of my SUV. I had the 30,000 mile service done. Service the tire monitoring system came on. All four tires needed the sensors replaced. Tha More

by ckcrosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Japheth Inman
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Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for your review! We appreciate your feedback regarding your experience with Japheth during your 30,000-mile service at Sullivan Buick GMC [Ocala, FL]. We're glad to hear he kept you informed. Should you decide to proceed with the tire sensor replacement or if you have any other questions, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

March 08, 2025

The service personal were knowledgeable and courteous. They made the whole experience smooth and easy. More

by IRONSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We are thrilled to hear that our service team was knowledgeable and courteous during your visit to Sullivan Buick GMC [Ocala, FL]. Your satisfaction is our priority, and we're glad we could make your experience smooth and easy. We hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

March 07, 2025

You did not address and fix the left rear outside tire sensor. That was the reason for the visit. Changing filters and fluids was secondary. Very disappointing. More

by DAVID.FIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the left rear outside tire sensor not being addressed during your visit to Sullivan Buick GMC. Your feedback is valuable, and we aim to uphold the highest standards of service. Please reach out to us directly so we can resolve this matter for you. We appreciate your feedback and hope to assist you further. Sincerely, The Sullivan Buick GMC Team

March 07, 2025

I didn't have to wait very long. I was in and out within 30 minutes. More

by RONBAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
3.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
4.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
2.0
This rating includes all reviews, with more weight given to recent reviews.
HALIE WILDER
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Sullivan Buick GMC responded

Thank you for taking the time to leave a review! We're thrilled to hear that you experienced a quick and efficient visit at Sullivan Buick GMC [Ocala, FL]. We strive to provide excellent service in a timely manner. We look forward to welcoming you back on your next visit! Sincerely, The Sullivan Buick GMC Team

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