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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
463 Reviews
At Sullivan Buick GMC, we believe that purchasing and servicing a vehicle should be an exceptional experience from start to finish. Built by trust and powered by community, our Ocala dealership stands as a proud pillar of the Central Florida region. Our operations are anchored to a foundational promise: delivering a transparent, client-centric automotive process centered entirely around your schedule, your preferences, and your absolute peace of mind.
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4000 SW College Rd

Ocala, FL

34474

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Showing 463 reviews

June 01, 2026

To many days to correct . Not a very good explanation of what went wrong with information screen More

by DONROPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback. We understand that you experienced delays and a lack of clear communication regarding the information screen issue. We appreciate you bringing this to our attention, as it helps us improve our service at Sullivan Buick GMC. If you would like to discuss this further, please don’t hesitate to reach out to us directly. Our team values your input and hopes to assist you better in the future. Sincerely, The Sullivan Buick GMC Team

May 31, 2026

Attentive, knowledgeable and friendly staff - from the receptionist to the Sales Manager. I would strongly recommend this dealership to family and friends. More

by geopisk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach, Sales
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May 31, 2026 -

Sullivan Buick GMC responded

Thanks for sharing how things turned out! We are delighted to hear that you had a positive experience with our attentive, knowledgeable, and friendly staff at Sullivan Buick GMC. Your recommendation to family and friends means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Buick GMC Team

May 29, 2026

Quick in and out service Alex was very pleasant to work with I will return to him More

by rravery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a quick and pleasant experience with Alex at Sullivan Buick GMC. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

May 27, 2026

The service was great from the moment i called about my vehicle from the previous month i spoke with the general manager zack he took time out his schedule to listen to the issue i was having and asked que More

by torrey24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timi Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Sullivan Buick GMC responded

Thanks for letting us know how everything went! We're happy to hear that you had a great experience with Zack and Timi at Sullivan Buick GMC. Our team is dedicated to providing top-notch service, and it’s fantastic to know that they were able to assist you effectively. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

May 21, 2026

Updated several times . Appt at 1 pm and left at 2 pm.. No car wash? More

by KJHILKER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience at Sullivan Buick GMC. Your concerns regarding the appointment and car wash are understood, and the comments provided will be taken into consideration to help improve the process. Please feel free to reach out directly with any further questions or concerns. We hope to provide a better experience in the future! Sincerely, The Sullivan Buick GMC Team

May 19, 2026

Was a great dealership, easy to work with sales person real helpful when above and beyond More

by wharnage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Antonino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sullivan Buick GMC. It's fantastic that our salesperson was helpful and went above and beyond to assist you. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Sullivan Buick GMC Team

May 18, 2026

Everyone at the dealership, starting with my salesman Joe, were so invested in getting me the best possible deal. Zach, the Sales Manager went above and beyond to ensure that I was completely satisfied b More

by RFKRAUSE46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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May 19, 2026 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We’re excited to hear that Joe and Zach provided you with such dedicated service at Sullivan Buick GMC. It's great to know you were impressed by our technology and the effort our team put in to ensure your satisfaction. We appreciate your kind words and hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

May 10, 2026

Absolutely great customer service 10/10! Daniel was patient and worked his tail off to get our deal done! Very great film for the Sean at Sullivan and their family values! More

by Pynkpetal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Antonino
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May 10, 2026 -

Sullivan Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Daniel at Sullivan Buick GMC. It's great to know that his dedication and our family values made a positive impact on your visit. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

May 08, 2026

Very good service. Relaxing waiting area. Great price. Took longer than expected. Overall Great service so far More

by HORRIGHS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback. We're glad to hear you enjoyed our relaxing waiting area and found our pricing favorable. We appreciate your understanding regarding the time it took for your service. Please don’t hesitate to reach out if you have any further questions or need assistance. We look forward to seeing you again at Sullivan Buick GMC. Sincerely, The Sullivan Buick GMC Team

May 08, 2026

Always a pleasant experience at Sullivan Buick. People are very friendly and makes me feel welcome and part of "the team"! Very professional. Highly recommend Sullivan Buick for your automobile More

by SWAITES05
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoinette Tipton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Sullivan Buick GMC responded

Thank you for your kind words! We're pleased to hear you always have a pleasant experience at Sullivan Buick GMC. Our team takes pride in making our customers feel welcome and valued. We appreciate your recommendation and look forward to assisting you with your automobile needs in the future! Sincerely, The Sullivan Buick GMC Team

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