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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
537 Reviews
At Sullivan Buick GMC, we believe that purchasing and servicing a vehicle should be an exceptional experience from start to finish. Built by trust and powered by community, our Ocala dealership stands as a proud pillar of the Central Florida region. Our operations are anchored to a foundational promise: delivering a transparent, client-centric automotive process centered entirely around your schedule, your preferences, and your absolute peace of mind.
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4000 SW College Rd

Ocala, FL

34474

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Showing 537 reviews

August 10, 2026

Gave us a 17k estimate to fix our trucks transmission. Should be absolutely illegal to charge this much money for something. We’re taking it elsewhere to be done for 4k. We thought taking it to GMC dealer More

by alliejportillo
Recommend Dealer
No
Employees Worked With
Brittany Gioielli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Gioielli
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Aug 11, 2026 -

Sullivan Buick GMC responded

Thank you for taking the time to provide these details, Allie. We understand that you expected the dealership's repair recommendations and associated costs to give you useful information for making a decision about your truck. The difference between the transmission estimate you received and the quote from another facility, along with your comments about the diagnostic charge and key retrieval process, will be brought to the attention of Sullivan Buick GMC. If you are open to speaking with us, please reach out directly so our team can better understand the circumstances surrounding your visit. We value your feedback and remain committed to providing customers with clear information about recommended repairs and service charges. Sincerely, The Sullivan Buick GMC Team

August 09, 2026

Alex was very helpful and was able to get my truck fixed. I will definitely come bavk More

by CHANTELANGLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

Sullivan Buick GMC responded

Thank you for your review! We’re glad Alex was able to assist you in getting your truck fixed at Sullivan Buick GMC. We appreciate your kind words and look forward to welcoming you back soon. Sincerely, The Sullivan Buick GMC Team

August 09, 2026

Sullivan Buick has always been very professional and great to me. Thank you Manager Zach and Jay Tracey for taking care of all of my 2021 Buick Envision needs. You are the best!! More

by PAMEUGENE6059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gioielli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback! We’re happy to hear about your positive experience at Sullivan Buick GMC. It’s great to know that Zach and Jay Tracey took excellent care of your 2021 Buick Envision needs. We appreciate your kind words and look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

August 07, 2026

I recently purchased a vehicle from Sullivan GMC Buick and it was a great experience. Jay Tracey was patient with me and helped me locate the vehicle I wanted. Daniel Antonino processed the deal and sta More

by bdc75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camryen Mingee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Antonino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Tracey and Zach Ellis
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Aug 07, 2026 -

Sullivan Buick GMC responded

Thank you for your detailed review! We’re thrilled to hear that you had such a great experience at Sullivan Buick GMC. It’s fantastic to know that Jay, Daniel, Camryen, and Zach were able to assist you in finding the perfect vehicle and make your experience memorable. Your recommendation is appreciated, and we look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

August 07, 2026

Excellent communication skills, provides clear and understandable information. Pricing of service seems to be reasonable. More

by LTURNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Braden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Sullivan Buick GMC responded

Thank you for your kind words! We're happy to hear that you appreciated our communication and found our service pricing reasonable. At Sullivan Buick GMC, we strive to provide clear and helpful information to all our customers. Looking forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

August 07, 2026

They are great. .. that is why I continue going there. Excellent work excellent job Done! More

by mb12540
Recommend Dealer
Yes
Employees Worked With
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Perez
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Aug 07, 2026 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you continue to choose Sullivan Buick GMC for your needs. Your satisfaction is our priority, and we appreciate your kind words about our excellent work. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

August 05, 2026

Adding warranties without permission . Too much money and confusion. First one price and at the end a higher price More

by Juan GONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Princess Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Camryen Mingee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 05, 2026 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Juan. I understand your concerns regarding the warranty process and pricing at Sullivan Buick GMC. Your feedback is important, and I appreciate you bringing this to our attention. I encourage you to reach out to us directly so we can discuss your concerns further. Thank you for your input. Sincerely, Zachary Ellis Sales Manager

August 03, 2026

The service department and manager were the BEST ever! Efficient and polite with great communication. More

by TBRADEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoinette Tipton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Braden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Sullivan Buick GMC responded

Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

August 03, 2026

WHAT DID YOU DO TO MY NEW CAR? ??? THE WHOLE FRONT END US TORN AOART??? More

by arubadot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Deno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 03, 2026 -

Sullivan Buick GMC responded

Ms. Lubich, thank you for your review. We appreciate your patience with the process and want to assure you we are working diligently to get your vehicle back to you. To clarify, the front bumper is required to be removed in order to replace the headlamp. When we took it off we noticed it had some paint issues, which is why we sent it to the body shop to be touched up. Our team has worked hard to keep you in the loop as the repair progresses, but if you have specific feedback about the process, please feel free to reach out to us directly. Thank you again for your trust and your patience. Sincerely, The Sullivan Buick GMC Team

August 02, 2026

Highly professional and courteous and helpful. Mr. Inman kept me informed. SULLIVAN GMC is the place to buy and get service. More

by LRSport
Recommend Dealer
Yes
Employees Worked With
Inman
Print
Aug 03, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Sullivan Buick GMC. It's fantastic to know that Mr. Inman provided you with the professional and courteous service we strive for. We appreciate your recommendation and look forward to seeing you again for your future vehicle needs! Sincerely, The Sullivan Buick GMC Team

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