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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
753 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 753 reviews

October 03, 2024

Bob and Joey were both very helpful in finding "the perfect car" for us ! We have bought several cars from Sullivan and will continue to come back for our next one ! Thank You for a great experience. More

by tkdisanti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Bob and Joey were able to help you find the perfect car and that you had a great experience at Sullivan Cadillac. We appreciate your loyalty and look forward to assisting you again for your next vehicle! Safe driving! Sincerely, The Sullivan Cadillac Team

October 02, 2024

As expected, quality and responsive Tried to fix problem and the solution is a temporary fix More

by Drdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate your comments and are glad to hear about the quality and responsiveness you've experienced at Sullivan Cadillac. We understand that a temporary fix can be frustrating, and we encourage you to reach out to us directly so we can address your concerns more effectively. We value your experience and are here to help. Sincerely, The Sullivan Cadillac Team

October 01, 2024

Ronnie did an AWESOME job of helping me find the vehicle I wanted. I saw a couple on the lot, but was not in love with them. Ronnie said lets go to the back and we searched and found the PERFECT vehicle for More

by RICHARDLANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Oct 03, 2024 -

Sullivan Cadillac responded

Thank you so much for your kind words! We’re thrilled to hear that Ronnie was able to help you find the perfect vehicle at Sullivan Cadillac. It’s great to know you’re loving it and had a positive experience with Matt in finance as well. We appreciate your support and look forward to assisting you again in the future! Safe travels back to Michigan! Sincerely, The Sullivan Cadillac Team

September 30, 2024

The service was great and the service I received with Reece was superb. I will definitely want to do business with Reece again and I will definitly reccomend Reece to my family and friends. More

by Lynne B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reece Vaughan-Edwards
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Oct 01, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a superb experience with Reece at Sullivan Cadillac. Your recommendation means a lot to us, and we look forward to assisting you and your family and friends in the future. See you next time! Sincerely, The Sullivan Cadillac Team

September 26, 2024

Prompt, courtiest service. Found nail in tread. Declared it non-fixable with patch or plug. I am not sure of "why", since the nail was centerline on tread, not on the side w More

by sailortom122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Sullivan Cadillac responded

Thank you for your feedback, we appreciate your visit to Sullivan Cadillac. We understand your uncertainty regarding the tire assessment, and we encourage you to reach out to us directly to discuss this further. Your experience is important to us, and we strive to ensure our customers feel confident in our service. We hope to assist you again in the future! Sincerely, The Sullivan Cadillac Team

Sep 27, 2024 -

sailortom122 responded

I experienced low air pressure warning on my 2023 Cadillac CT5 left rear tire. Milage 6400 miles; usually too early for a nail penetration. Dealer confirmed nail entry centerline directly on tread. She averred that the Michelin 3134MS low profile tires could not be patched or plugged. My experience is that a nail penetration on the side wall cannot be fixed; tread penetration centerline is fixable. My"free" air with new car and tire warranty did not apply so it cost me almost $500 to drive home. Why can this MIchelin tire not be patched or plugged?

September 26, 2024

you do need to be able to handle any pending appointments when someone is out More

by REDROSE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefanie in service
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Sep 26, 2024 -

Sullivan Cadillac responded

At Sullivan Cadillac, we strive to ensure our customers have a seamless experience, and appreciate your 5 star rating. If you have any concerns or would like to discuss this further, please feel free to reach out to us directly. Thank you for your insights! Sincerely, The Sullivan Cadillac Team

September 23, 2024

Service department was great. They were professional and the wait time was minimal. Enjoyable experience More

by CTOMPKINS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
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Sep 24, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had an enjoyable experience with our service department at Sullivan Cadillac. Our team strives for professionalism and efficiency, and it's wonderful to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 22, 2024

Joey Frampton did a outstanding job in helping me purchase my 2025 XT4. No pressure, he provided me with all the information I needed to make my selection. Mike Dallett worked some magic to get my VA More

by crouse_jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Joey provided you with outstanding service while helping you purchase your 2025 XT4. It's great to know that Mike was able to assist you with your VA information as well. We appreciate your feedback and hope to see you again at Sullivan Cadillac for your future vehicle needs! Sincerely, The Sullivan Cadillac Team

September 22, 2024

Daniel was a real pleasure to work with. No hassle really relaxed experience. Easy financing More

by john_newcomb800.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 24, 2024 -

Sullivan Cadillac responded

Thank you, John! We're thrilled to hear that you had a relaxed and hassle-free experience at Sullivan Cadillac. It's great to know that the financing process was easy for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 18, 2024

Very efficient. Service department was organized and on top of things. PHOENIX helped as soon as I walked in the door. Allen advised regarding my tire. Outsta More

by LEIGH7888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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Sep 19, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Sullivan Cadillac. It's great to know that Phoenix and Allen provided you with outstanding service and took care of your needs efficiently. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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