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Sullivan Cadillac

Ocala, FL

4.6
785 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 785 reviews

March 02, 2024

Service, as usual, was excellent. My vehicle was taken in when I arrived even though I was late for my appointment. More

by cclacovey
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 05, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

March 02, 2024

I would highly recommend Sullivan Cadillac. I've purchased vehicles from numerous dealerships in Ocala and this was not only the best experience, it was truly enjoyable. The staff were professi More

by akfurce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jordan
Mar 05, 2024 -

Sullivan Cadillac responded

Congratulations on your new vehicle, akfurce. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jake and our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Sullivan Cadillac Team

March 01, 2024

James worked hard to earn our business. He is very knowledgeable of the products he is selling. He is pleasant and not pushy. More

by BLH1535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

March 01, 2024

Ronnie He Was awesome! Highly recommend him! We did the deal over the phone and it went very well! More

by dhessent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie
Mar 04, 2024 -

Sullivan Cadillac responded

We appreciate your review and are glad to hear that you had a great experience with Ronnie. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

February 29, 2024

Sullivan Cadillac worked with me on getting the car I was interested in. They were very transparent about the whole process and were very accommodating to me. I would definitely recommend them to anyone look More

by bwoltz18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jordan
Mar 01, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Sullivan Cadillac Team

February 29, 2024

Bob Vitrano, was our sale representative. he was very helpful throughout the process deal went very smooth. More

by draglin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

February 29, 2024

Sullivan Cadillac worked with me on getting the suv I wanted. Ronnie Rodriguez and Mike Dallett are both excelent salesman. They were very efficient in their service. Thankyou More

by RCAN949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Sullivan Cadillac responded

Hello and thank you for this great review! We're happy to hear that Ronnie and Mike took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Sullivan Cadillac Team

February 29, 2024

I had a very good experience. Mr Jake Jordan was very knowledgeable and pleasant. I love my purchase. Thanks More

by rebeccalewis5033
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Jordan
Mar 01, 2024 -

Sullivan Cadillac responded

What an enjoyable review to read, Rebecca! It is reassuring to know Jake provided you with a hassle-free and great shopping experience. Sullivan Cadillac’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Sullivan Cadillac Team

February 28, 2024

Jared was great. Knowledgable and pleasant. But title person is awful. Bad attitude and zero follow up. More

by KHYLAND959
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Sullivan Cadillac responded

Thank you for your feedback. Here at Sullivan Cadillac, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Sullivan Cadillac Team

February 27, 2024

Was out shopping and my oil change light came on, So I drove over to the dearlership to get an appointment. talked to the SERVIE MANAGER MATT, he said he could get me in now if I didn;t mine waiting about More

by 177s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE MANAGER MATT....., Joseph Trott
Feb 29, 2024 -

Sullivan Cadillac responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Sullivan Cadillac Team

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