Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sullivan Cadillac - Service Center

Ocala, FL

4.5
459 Reviews
Call Service Center (352) 732-4700

459 Reviews of Sullivan Cadillac - Service Center

Sort by
October 25, 2023

Dealing with the service representative, Jaime, was a delight. She is professional and was very helpful More

by MAMDOUH.H.IBRAHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Oct 26, 2023 -

Sullivan Cadillac responded

Mamdouh, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jaime does for Sullivan Cadillac and our customers. Hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 25, 2023

Reliable quality service was provided. I was kept informed by my service writer and did not have reasons to complain. I will continue to use Sullivan for my Corvettes, GMC Yukon, and Lyric More

by davidrosser777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Sullivan Cadillac responded

David, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

October 24, 2023

Friendly and the service was fast on fixing the issue with the car waiting room was also nice. More

by bgd6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sowell
Report | Print
Oct 25, 2023 -

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

October 24, 2023

everyone was fast and courteous . Brought the car out then came in to the waiting area to get me . More

by STEVENALLEN1961
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Report | Print
Oct 25, 2023 -

Sullivan Cadillac responded

We're grateful for your kind words, Steven! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Sullivan Cadillac Team

October 21, 2023

Timely, completed all of my concerns and kept me advised .as to cost & time. Well done More

by markhulb
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 23, 2023 -

Sullivan Cadillac responded

Thank you for reaching out Mark! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Sullivan Cadillac Team

October 21, 2023

They serviced my car with an oil change , rotated Tires , cleaned inside very pleased overall! But my appointment was at 1.00 pm i was there Over two hrs. Til 3.15 pm More

by ginnymaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Report | Print
Oct 23, 2023 -

Sullivan Cadillac responded

Thanks for your great review, Ginny. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sullivan Cadillac Team

October 19, 2023

Service representative was professional friendly and work was done in a timely manner.Our experience with Sullivan has always been good. More

by CHARMAINEB1@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Report | Print
Oct 20, 2023 -

Sullivan Cadillac responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Sullivan Cadillac Team

October 19, 2023

When arriving the service department is always ready to help you. I always leave with the job completed! Jim W More

by Jjwilson1733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Department
Report | Print
Oct 20, 2023 -

Sullivan Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Sullivan Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

October 17, 2023

Continuing good service over many years. Easy people to deal with. do their best to work within your time schedule. More

by jbs110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

October 14, 2023

Great services the people are very very helpful. They go the extra mile to make sure that you are satisfied More

by micheleacrosson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rollin
Report | Print
Oct 17, 2023 -

Sullivan Cadillac responded

At Sullivan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Sullivan Cadillac Team

1
...
29
30
31
...
46