Sullivan Honda

"The Best" and "Best Experience Possible" Sums it Up We had a great experience at Sullivan Honda on both the sales side as well as the service side couple weeks later. Mario was our salesman and did a g We had a great experience at Sullivan Honda on both the sales side as well as the service side couple weeks later. Mario was our salesman and did a great job listening to what we needed and not pushing what was on the lot. Him and his team stayed late on a Saturday to help us purchase our pre-owned Accord. There were some minor issues which the service department handled. Wish we had come here at the beginning of the day and not at the end but that's how it usually happens. Thanks again Sullivan Honda! More

Hassle free - What you see is what you get! I purchased a used Mini Cooper that I had found online as a part of the dealerships inventory. I inquired about it on a Sunday (dealership is closed), I purchased a used Mini Cooper that I had found online as a part of the dealerships inventory. I inquired about it on a Sunday (dealership is closed), thinking I'd get a call back on Monday. To my surprise, I got a call on Sunday, from Dave. He was great, talked about the car, the condition. I expressed a lot of interest, and sight unseen put a deposit down. Was a great value compared to some other used Mini's I had looked into. Through the week Dave and I hammered out the details, going through pricing was simple, and logical. The list price of the car was the price I paid, no haggling, no back and forth with a manager with prices that don't add up. Clear cut break down, of every dollar in the overall cost (taxes, dealer fees, titling, etc.). It was great, and with that all set up it made checking out the vehicle and test driving it a breeze. Car was in excellent condition, better than the internet ad said it would be. And I drove off the lot with the car i wanted at a great price, can't beat that! More

Best Experience Possible! Honestly, this was by far the best Honda I had worked with. It was a wonderful, painless experience. Very personable salesman, Dave, whom I as able to Honestly, this was by far the best Honda I had worked with. It was a wonderful, painless experience. Very personable salesman, Dave, whom I as able to text, call, email after hours to ask questions and even negotiate my final deal. I was able to go on as long or short of a test drive as I wanted and the car had plenty of gas (things that are often taken for granted). The sales manager didn't just stay in his office and speak secretly to the salesman, he came out offered to negotiate on price and even said that if this isn't the car I am looking for that he would search for one in auction for me. I wasn't sold immediately on the car and I wanted to look at other dealers which they completely understood and weren't pushy about making the deal. When I had gone to see other dealers it was awful. They had high nonnegotiable prices, short side streets to test drive on, no gas in the car, a flip chart to explain why this is the better way to buy a car (if it was better, they wouldn't have to convince you), and on top of it all, one of the cars I went to see had a broken tail light. To this day, no matter how many times I explain how horrible my experience was the Executive Honda of Wallingford still ask if I'm interested in the car and to fill out surveys for them. It was after that horrible experience looking at cars elsewhere that I realized I would rather give my business to the Honda that had the better business practices. Not to mention I got a great deal on a car that I look forward to driving everyday! Additional note, Sullivan Honda of Torrington didn't just stop once I had bought the car. The salesman I worked with even followed up with me a few days later to make sure everything was running smoothly and if I had any questions or concerns. He went above and beyond all expectations. I would 100% recommend others to buy their future Honda from Sullivan Honda of Torrington. More

THE BEST!!! The best decision I made was to lease a new car through this dealership. Dave was amazing and worked so hard to make sure I go the best deal possible The best decision I made was to lease a new car through this dealership. Dave was amazing and worked so hard to make sure I go the best deal possible. I would recommend them to everyone I know. More

Wonderful experience Drove 2 and 1/2 hours to this dealership and it was completely worth it. Great people, professional and knowledgeable. They were completely true to t Drove 2 and 1/2 hours to this dealership and it was completely worth it. Great people, professional and knowledgeable. They were completely true to their word on the phone and the car was actually even better when we saw it than the photos suggested. The whole process was smooth and easy from working with David to working with the purchasing manager I would highly recommend them. More

Excellent car shopping experience We needed to replace my car unexpectedly ( mine had been the better of our family's 2 cars) when someone totaled it by hitting me head-on as I sat at We needed to replace my car unexpectedly ( mine had been the better of our family's 2 cars) when someone totaled it by hitting me head-on as I sat at a stop sign. Mario, our salesperson was amazing. He understood how stressful the situation was for us. We found him to be extremely knowledgable, honest and patient. He answered all of our questions, showed us all of the options that could fulfill our needs, and we left with a really excellent Honda CRV that fit so well within our budget that we should be able to replace my husbands junky old Suburu too, later this year! More

Fantastic dealership I have bought 3 Hondas from Sullivan Honda and would highly recommend this dealership. The people there are amazing and very nice people from sales t I have bought 3 Hondas from Sullivan Honda and would highly recommend this dealership. The people there are amazing and very nice people from sales to service. This Honda I bought my sales person was TJ and he was very knowledgeable and very patient with my hurdreds of questions and didn't rush through it with me. Will always buy from this Honda dealership. More

Highly recommend! Dave Paolino was helpful, but not pushy. I spent a lot of time looking for a car and dealt with many different salesmen and dealerships throughout th Dave Paolino was helpful, but not pushy. I spent a lot of time looking for a car and dealt with many different salesmen and dealerships throughout the process. My experience at this dealership was stress free. The car was reasonably priced and in great condition. Dave went out of his way to make sure I was happy. Great experience overall! More

RUN to this GREAT dealership! From the minute I walked in the door this was northing but an excellent experience. Family operated business and they really want to please you in an From the minute I walked in the door this was northing but an excellent experience. Family operated business and they really want to please you in anyway they can. I had checked out a few other dealerships in the area and Sullivan's beat their prices easily. The salesman (Tim Kulla) couldn't have been better or more professional. Didn't feel any pressure by him to make a sale. I couldn't possibly recommend this dealership more. Even though there is a Honda dealership only 5 minutes from where I live, I will most likely have all my service work done in Torrington since I trust these people. More

Pilot lease This has been by far the easiest, most pleasant experience! We were fortunate to work with Dave Paolino. We never felt pressured. Dave was thorough This has been by far the easiest, most pleasant experience! We were fortunate to work with Dave Paolino. We never felt pressured. Dave was thorough and knowledgeable. We were able to get the exact vehicle we wanted and the process was seamless. We highly recommend Dave Paolino at Sullivan Honda! More