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Sullivan Honda - Service Center

Torrington, CT

3.0
18 Reviews

18 Reviews of Sullivan Honda - Service Center

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July 30, 2022

The most unprofessional rude service experience I have ever experienced in a dealership. I will take my car elsewhere to be serviced. I will never do business with Sullivan Honda ever again. More

by calzejdf
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

I them. The car actually was heavily damaged come to find out post sale and I was charged for repairs that were certified as not being there. I was quo More

by paulsfazzina
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Marissa Greenwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

She is wonderful and knows what she is doing. She helped me and also went outside to to see what i was looking for . More

by Jkioh28
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

No pressure, easy going, and exceptional car buying experience! Will recommended this dealer and salesman! More

by seadams0228
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wes Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Todor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

Had a new key made for my Honda at this dealership and they promised me the extra key or spare key would be made for me for free at a different date if I wanted to come back. I went back at a later date a More

by nichol3c
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Idk what the employees name was that I felt with.
January 06, 2020

Great Overall Service My family has been a Honda customer since 2006. All 6 of our Accords, along with 1 CRV, have been serviced at Sullivan Honda in Torrington, CT. Whil More

by Greg
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Sullivan Honda responded

Greg, we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2019

Great Service all the way around Thank you for all the extra effort throughout the purchase of my 2016 Honda CRV. Sales, Finance and Service Department made the purchase of my car ef More

by sailix
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Beaulieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Shavers
Oct 10, 2019 -

Sullivan Honda responded

Congratulations on your new car and thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! We look forward to your next visit! Take care!

May 26, 2017

Recent 30,000 service Service of our 2009 Honda civic, owned by Patricia Elsbach, Sheffield, MA 01257. As always we were impressed by all aspects of the service (quality, More

by unneeded
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob Russo
April 08, 2017

Passenger Side Air Bag Recall Needed an air bag replacement. 'was able to just drop off car and pick it up the next day with little or no fuss, unlike the first dealer I went to. More

by BDB
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2016

Great experience purchasing a new car Chris Beyus, Michael Nardi and Tim Kulla were all professional, easy to work with and went the extra mile throughout the process of purchasing our new More

by CC
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nardi, Chris Beyus
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