Sullivan Honda - Service Center

Work on the vehicle was performed well. Person at the service desk (Paige) was rude, condescending, and abrasive. Vehicle needed rear brakes, and this person told my wife that she really sh Person at the service desk (Paige) was rude, condescending, and abrasive. Vehicle needed rear brakes, and this person told my wife that she really shouldn't let her drive vehicle, but, sorry - we don't have time to do it today. Stated "I'm having a bad day" Wife said that she would have to talk to me, as I wasn't available. "So maybe then you should bring your husband next time" I took my business elsewhere. They should understand the this person is the "face" of their business. No matter how great their service department is, she set the tone for how they do business. More

I have been to a few car dealers over the 60 plus years of driving, but thi is one of the only times that I felt the staff was not trying to upselling their services. GREAT dealer. of driving, but thi is one of the only times that I felt the staff was not trying to upselling their services. GREAT dealer. More

Service department advisors are friendly. 2nd and last oil change for me here. Oil was dripped all over engine for the 2nd time. Sloppy technicians. 2nd and last oil change for me here. Oil was dripped all over engine for the 2nd time. Sloppy technicians. More

Very good service, professional approach, I always recommend this dealership - service center to my friends. recommend this dealership - service center to my friends. More

Great service from making an appointment to job done. They all even make my dog feel welcome. They all even make my dog feel welcome. More

Marissa is especially good. The service department is great. We feel that we always get great service. The service department is great. We feel that we always get great service. More

Early hour service, fantastic. Replaced worn out fixture, tested battery (my concern) which needed replacing. All my repairs/replacements were done under 1 hour. Great service Replaced worn out fixture, tested battery (my concern) which needed replacing. All my repairs/replacements were done under 1 hour. Great service. More

My service associate was courteous and friendly. The service was done in a timely manner and I was happy with the results. The service was done in a timely manner and I was happy with the results. More

My last service was an oil change, and it went smoothly, I waited whole it was being done and was less than a hour. I just wish that the dealership could do repairs/service on my Mazda that I purchased from I waited whole it was being done and was less than a hour. I just wish that the dealership could do repairs/service on my Mazda that I purchased from them., I have been referred back to a Mazda dealer for most things that inquire about. More

Every experience that I have had with Sullivan over the past 5 years or so has been pleasant and satisfying. This includes the purchase of two cars as well as vehicle maintenance. past 5 years or so has been pleasant and satisfying. This includes the purchase of two cars as well as vehicle maintenance. More