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Sullivan Honda - Service Center

Torrington, CT

4.7
62 Reviews

62 Reviews of Sullivan Honda - Service Center

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August 08, 2023

I have owned several Honda vehicles and always have had my service done at the Dealership. Sales and Service reps are friendly, courteous and knowledge about Honda vehicles. I always recommend Sullivan H More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Very courteous, efficient service. They even washed my car! Honda needs quicker service on back ordered parts- too long!! More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

SERVICE WRITERS ALL FEMALE ARE PROFESSIONAL. I WAS RUNNING LATE CALLED AND WAS TOLD THAT IT WAS OK. WHEN I ARRIVED MY VEHICLE HAD A TECHNICIAN READY FOR ME. More

by DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Very professional thorough and easy to deal with. Been with them for over 20 years. Never had a problem. More

by jphomrok
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

I realized my A/C on my Honda Passport wasn't working as it should. I set up an appt and Marisa (service consultant) explained to me the issue that my car (2019) is experiencing due to a small leak. She w More

by Victor M Suarez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

I've no complaints. Everyone from sales to service has been polite and helpful. I do have some confusion over my warranty. I don't know how to tell what is covered or More

by Pendie 12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Sullivan Honda responded

Hi, glad to hear that you enjoyed working with our team. We'd like to help make sure you understand your warranty and what is covered. Please contact your salesperson, or Tim Kulla- 860-496-0077, and we can get you some answers to your questions. We look forward to hearing from you!

June 09, 2023

Sullivan Honda is a great place to have your vehicle serviced. The staff is very friendly and helpful. The facility is well laid-out. Service is very well explained. More

by appleweik
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Sullivan Honda is the best, they care about their customers. Their service department is always is always ready to assist us and make great recommendations. Thank you for all that you do👍👍👍👍 More

by Haruvett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Sullivan Honda is a great easy convenient clean dealership. Have bought several vehicles there. Nice people. Thanks for what you do! More

by Laurengalusha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

I brought my 2019 Honda pilot in for routine service. I was met with smiling faces and morning greetings. The customer waiting area is so nice and bright and clean. Think I took care of the items that More

by Heidi N.
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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