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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
571 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 571 reviews
April 06, 2019
Vin is the man Good service, no pressure, very friendly & honest. Helped me get lower insurance coverage also. Answered any question i had & also responds to phone c Good service, no pressure, very friendly & honest. Helped me get lower insurance coverage also. Answered any question i had & also responds to phone calls really quickly More
by Coolguy29
Helpful April 05, 2019
Sincere dealership I want to thank you TJ and Brian for making me feel comfortable through out my visit there. Being in a sadden state I felt very welcomed and at ease w I want to thank you TJ and Brian for making me feel comfortable through out my visit there. Being in a sadden state I felt very welcomed and at ease with you. This is a big step in my life and you TJ helped me take a big one towards healing my heart. I would highly recommend you to anyone who asked me for help on finding a vehicle. You are a great guy, thank you so much from the bottom of my heart. More
by Mary
Employees Worked With
TJ Fitzpatrick and Brian Kirk, Cory Giordano
March 30, 2019
good service !! Good dealership , Vin Kjersgaard is very knowledgeable on ALL the cars, trucks and suv's that are sold at NWH , we were so pleased with Vin an Good dealership , Vin Kjersgaard is very knowledgeable on ALL the cars, trucks and suv's that are sold at NWH , we were so pleased with Vin and everyone at NWH very courteous and friendly dealership that we have purchased a truck and now a suv we will recommend to our friends and family Thank You all More
by doug**
Employees Worked With
March 27, 2019
Excellent service I wasn’t planning on purchasing a vehicle the day I walked into the dealership. I was just shopping around to see what was available to me. But when I I wasn’t planning on purchasing a vehicle the day I walked into the dealership. I was just shopping around to see what was available to me. But when I sat down with Vin Kjersgaard I was presented with a deal that I couldn’t turn down. The process was easy and I will certainly return for any future purchases. More
by DS1577
March 16, 2019
Vin!! Very knowledgeable, and easy to deal with. Definitely someone I would recommend you to use when buying a car. Went a above and beyond to make sure w Very knowledgeable, and easy to deal with. Definitely someone I would recommend you to use when buying a car. Went a above and beyond to make sure we were happy!! More
by Sarababy2300
February 28, 2019
FANTASTIC PLACE, GREAT CUSTOMER SERVICE! Sullivan Auto Group was top notch! Both Vin from Chevy, Buick, GMC, Cadillac, and Rob and Dave from Honda went above and beyond to make sure I purcha Sullivan Auto Group was top notch! Both Vin from Chevy, Buick, GMC, Cadillac, and Rob and Dave from Honda went above and beyond to make sure I purchased the vehicle I was most comfortable with. They gave me suggestions and advise, but were in no way pushy. I would recommend Sullivan Auto Group to anyone who is looking for a new vehicle. More
by lori1965
Employees Worked With
Other Employees :
Rob Bates and David Paolino from Sullivan Honda, Curtis Morea
February 26, 2019
Ecstatic with our experience at Northwest Hills Chevrolet. Excellent experience. I always go back to Vin for my new cars. We recommend all of our friends and family to use Northwest Hills Chevy. Excellent experience. I always go back to Vin for my new cars. We recommend all of our friends and family to use Northwest Hills Chevy. More
by phils silverado
Employees Worked With
February 26, 2019
Just bought a 2015 GMC truck Started out asking for new tires for the truck got the run around before I could get the truck they had to fix seat belt alarm for the passenger seat Started out asking for new tires for the truck got the run around before I could get the truck they had to fix seat belt alarm for the passenger seat and the first time I had someone in the passenger seat the alarm was going then the cover on the back of the passenger seat fell off then I noticed a plug in the right rear tire and again I asked for new tires and all I got was does it leak I’m not very happy right now I’m not happy about needing to replace tires on a truck I just bought from a dealership More
by Johnlewis012007
Employees Worked With
Onder Akyay
February 20, 2019
Easiest Lease End Transaction Ever! The lease on my 2016 Tahoe was coming up, and I was debating a less expensive lease (although my first choice was always another Tahoe). I worked with The lease on my 2016 Tahoe was coming up, and I was debating a less expensive lease (although my first choice was always another Tahoe). I worked with Roger (I believe he is the sales manager), and he and I went back and forth about a Tahoe, possible colors or another vehicle all together. There were many phone calls and emails (as I live an hour from the Northwest Hills dealership where I got my 2016 Tahoe), and Roger gave me a lot of time, info and patience. In the end, I traded in my 2016 for a 2019 Tahoe. I love this car and the ease of working with this dealership! We had to bring our 4 year old with us and Northwest Hills did so much work before we got there, just so we could get in and out as quickly as possible. The man who did the terms and finances was quick and great at his explanations. After that, Sam in sales helped us wrap up the sale and get into the new car. It was so seamless and more efficient than any other dealer I’ve dealt with. I’ll be back in 39 months, at the end of this lease, for my next Tahoe. More
by HHGauth
February 18, 2019
My wife was selecting her car. My wife had driven an all mechanical stick shift for years and was not eager to purchase a car was heavily electronic. The sales person was very help My wife had driven an all mechanical stick shift for years and was not eager to purchase a car was heavily electronic. The sales person was very helpful and during the test drive and demonstration of the features was clear and concise enough that she was willing to purchase the car and is quite satisfied with it and most of the features. More
by Metrofan
