Summit Automotive Chrysler Dodge Jeep Ram

Dodge Durango Our salesman, Kraig Peterson, was very knowledge about our Dodge Durango that we purchased today. He was very pleasant and polite during our visits. Our salesman, Kraig Peterson, was very knowledge about our Dodge Durango that we purchased today. He was very pleasant and polite during our visits. He was very patient and did not try to rush us with our decision. The finance man, I believe was Tim, was very polite. We will recommend Kraig and Summit to our friends and relatives. We appreciate all of the service we received and would give you a 5 star rating or a 10 out 10 score. Thanks ago! More

Smooth transaction. No pressure Was there to answer questions but no pressure. Gave us space when needed. Even after sale always responded to questions or concerns. Whole transact Was there to answer questions but no pressure. Gave us space when needed. Even after sale always responded to questions or concerns. Whole transaction and search was smooth. Internet search /pricing very helpful. More

You only get so much time in life, don't waste it here. Rude Quite rude; I was inquiring about a truck that has been on their lot for 222 days. To be brief they sent me the automated email to get ahold of me and Quite rude; I was inquiring about a truck that has been on their lot for 222 days. To be brief they sent me the automated email to get ahold of me and then I replied to that email and the generic "welcome from some manager etc etc," neither replied so then I called Chris Holmes. He did not know much about the truck but said it is older and he cannot guarantee its long-term survival but it is priced almost $8k more than similar trucks because it has extras. I would get a warranty but that would void a lot since the car has been customized so repairs will cost more. You would think that the car being there for so long they would want to work with people, but I guess that is how things are done in Wisconsin. Lesson I learned, customizations are not my choice and they should not increase the cost of the car but actually decrease it. Again, to cut the long story. Shoddy sales people who cannot communicate well. The email reply I did get was rude and short and said look elsewhere if you don't like their prices. When you are buying from another state, you want the best sales person you can find and this is not it. I would give a two star but I feel I should continue with the prior reviews and tell it like it is. I do not want a generic sorry reply either from the manager; you are try to give the best service and have the best staff you would not have gotten this review. Goodbye from Ohio. More

Professional and Friendly I found the staff friendly and courteous. I would recommend their dealership as a great place to buy a vehicle. I located a vehicle on Autotrader.com I found the staff friendly and courteous. I would recommend their dealership as a great place to buy a vehicle. I located a vehicle on Autotrader.com that was what I was looking for, and Summit responded quickly and professionally to the email inquiry. I thought the online posting of the Summit vehicle was professionally done and captured my interest that led to a purchase, and made it worthwhile to drive the 50 miles to their dealership. More

Overall experience My wife and I had been looking for awhile to purchase a truck. We went to Summit Automotive for a truck of our interest. We were very impressed quoth My wife and I had been looking for awhile to purchase a truck. We went to Summit Automotive for a truck of our interest. We were very impressed quoth the service that we had received from the salesperson (Michael Berg) to the manager to the finance guy (Randy Sabel) to the whole team that we worked with. They did everything they could to get us in the truck we bought. I would recommend this dealership. More

Outstanding sales people Very accommodating t ok my wife and I. Everything was ready for use when we showed up to the dealer. Stayed after hours to take care of us. Very accommodating t ok my wife and I. Everything was ready for use when we showed up to the dealer. Stayed after hours to take care of us. More

Service Review Summit goes above and beyond in customer service. Chris in service is beyond amazing. All of the staff at Summit is curtious, compassionate and caring Summit goes above and beyond in customer service. Chris in service is beyond amazing. All of the staff at Summit is curtious, compassionate and caring. The staff keeps you updated on all the progress that is happening. Quality is always number one when I'm there. I will definitely be purchasing my future vehicles from Summit Automotive More

No improvements needed! A totally positive experience. Staff are very nice to work with. The process is very efficient. Getting a free car wash is the cherry on top! A totally positive experience. Staff are very nice to work with. The process is very efficient. Getting a free car wash is the cherry on top! More

Satisfying, knowledge They had many vehicles to choose from. They listen to what I was looking for and what I wanted my payment to be. They were willing to negotiate.They a They had many vehicles to choose from. They listen to what I was looking for and what I wanted my payment to be. They were willing to negotiate.They answered all my questions. More

Great service Bought a brand new vehicle from Summit. All staff we worked with were very friendly! You could tell they were listening to our needs/wants/concerns to Bought a brand new vehicle from Summit. All staff we worked with were very friendly! You could tell they were listening to our needs/wants/concerns to help us choose the best options in our car buying process. Couldn't have asked for a better experience! More