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Summit Automotive Chrysler Dodge Jeep Ram

Fond Du Lac, WI

Overview
Employees
Reviews
Vehicles
4.6
2,214 Reviews
Summit Automotive in greater Fond du Lac is proud to serve Appleton, Oshkosh and Sheboygan with quality Chrysler, Jeep, Dodge and Ram vehicles. With the latest models like the 300, Town & Country, Challenger, Charger, Dart, Wrangler and Patriot , we carry vehicle to fit everyone's need. Come over and visit us at 815 S. Rolling Meadows Drive and test drive a new Chrysler, Jeep, Dodge, Ram or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople. We carry a variety of used cars in Fond du Lac for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new Chrysler, Jeep, Dodge, Ram or used car you want without a problem. We at Summit Automotive are not just your greater Fond du Lac Chrysler, Dodge, Jeep and Ram dealership; we also offer full auto service and car repair and body shop so you can get the best care for your new Chrysler, Jeep, Dodge, Ram or used car. Whether you need Chrysler, Jeep, Dodge or Ram auto repair, scheduled service maintenance or Chrysler, Jeep, Dodge and Ram auto parts , we are ready to be your first and only choice in Fond du Lac for quality work on your car. Stop by our showroom and see the latest additions to our Sheboygan, Appleton and Oshkosh area Chrysler, Jeep, Dodge and Ram car dealership in Fond du Lac or give us call today!
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815 S Rolling Meadows Dr

Fond Du Lac, WI

54937

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Showing 2,214 reviews

October 17, 2016

Used truck purchase Tom Williamson did a nice job facilitating. Process went smooth and quickly. They had the exact make and model I was looking for. Thank you. More

by Bob Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Sabel, Tom Williamson
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October 13, 2016

prompt efficient courteous I called for oil change appointment since I live in kiel I was told no need just come in I arrived at 7:05 was greete More

by 88888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Larson
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October 11, 2016

Excellent Fast and courtesy is the only dealer I recommend for service. Never had a bad experience so far. Julie always has a smile. Will be purchasing a new ve More

by Dodgeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Kryzyanowski, Leroy Neu
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October 08, 2016

Good customer service No pressure very friendly and they really take care of you.your in good hands when you buy or service your vehicle with summit automotive More

by Jeep summit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Knueppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Larson, Harrison Clark
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October 07, 2016

Oil change I did stop in for an unscheduled oil change and was taken care of right away with no problems. The waiting area was bright, clean and very comfortab More

by Ram truck owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 06, 2016

Purchase of new Dodge Ram 1500 Laramie Brock Boettcher was an awesome sales person to deal with. Very knowledgeable and took a lot of time to show us each option on the truck we purchased More

by Lovemytruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Boettcher
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October 04, 2016

Terrible Took 05 Camry In for simple oil change. Several months later, oil filter fell off. Had to replace engine for $3500. Summit refused any liability an More

by Jaxon
Recommend Dealer
No
Employees Worked With
Don't know the oil change technicians, Chris Holmes
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Oct 28, 2016 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Jaxon, First I would like to express our sympathy to your situation. It is unfortunate situation to have engine issues and we understand it is a financial stress. We have reviewed your complaint and considered our involvement to your situation very seriously. However the oil change in question was performed on December 5th, 2015 according to our documented records. It was not until June that the car had an issue which was 6 months after said oil change took place and you did not contact us until August 8th about the issue 2 months after the problem happened and 8 months since the oil change we performed on your car. While we are not disputing that we changed the oil on your car in December of 2015 we cannot take responsibility for a problem that occurred 6 months after the oil change. Not only can we not verify that our oil change was the last one done to your car, there is no way to correlate our oil change to the cause of your engine issue. Furthermore to have a company say that the engine issue was due to an oil filter falling off is unrealistic. If this were the case there would have been several indications that you had a loose oil filter which would have included but not limited to (Puddles of oil in your driveway immediately. If an oil filter was loose enough to fall off there would have been a significant oil leak right away that you would have noticed.), (A check engine light or low oil light would have came on due to the lack of oil and pressure), (This issue would have happened much earlier immediately after the oil change). None of these are mentioned in your review nor the hand written letter you sent us on August 8th. You also never contacted us prior to the issue about an oil leak or check engine lights. Due to the amount of time between your issue and the oil change we performed, along with lack of evidence to prove our oil change is what caused your issue, we unfortunately cannot help with compensation for your issue on your Camry. While we value your business and respect your right to your opinion, we cannot hand out compensation on something we did to your car over 6 months before the actual problem occurred with your vehicle. We hope you understand our position on the matter. Thank you, Summit Automotive

Helpful 4
September 30, 2016

The service dept staff was helpful, patient and very friendl We bought the van at Summit (Kraig Peterson). We've done business with Holiday for many years. The entire staff that we walked anywhere near were fri More

by longroads35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We also visited with Mike Berg, Charles Weiland and Kraig Peterson -- What a great team!, Chris Larson
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September 29, 2016

Very satisfying Left with what I wanted within my budget. Sean was very knowledgeable on the dodge and also helpful with the lease agreement. Would recommend to anyo More

by Dave
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knueppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Smith, Randy Sabel
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September 29, 2016

Oil change/ tire rotation This was the first time I used this service and I was impressed by the customer service. In and out within an hour with a cleaned vehicle was great s More

by fdljack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Ring, Julie Kryzyanowski
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