Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Great people, total team effort.Clean operation.No Great people, total team effort. Clean operation. No survey needs more than a few words. That is all I need to say. I will be back. Great people, total team effort. Clean operation. No survey needs more than a few words. That is all I need to say. I will be back. More

Service was good and followed up on future repairs. I look foward to the future of this company and being there when I need you look foward to the future of this company and being there when I need you More

Review is reduced to one star because the mask mandate wasn't being followed in this dealership. The lack of masking made me disappointed and uncomfortable. I almost walked out. My wife and I both are req wasn't being followed in this dealership. The lack of masking made me disappointed and uncomfortable. I almost walked out. My wife and I both are required to mask in our workplaces. Our kids are required to mask in school. Why isn't the mask mandate being followed by the employees of this dealership? We are still in the middle of a pandemic. Do your part, set an example, and help our community get through this pandemic. I understand that you can't "make" your customers mask up, but you can and ought to require it from your employees. More

I brought my truck in for an oil change and a tire rotation and I told him I thought I needed a new wiper motor. They called me and said the wiper motor would be $535. I told him to hold off because t rotation and I told him I thought I needed a new wiper motor. They called me and said the wiper motor would be $535. I told him to hold off because the wipers still worked. They informed me that my transmission cooling lines were leaking, so I said go ahead and fix them. When I came to pick up my truck and saw the bill I had to have them readjusted because they charge me for the tire ratation. I bought my tires from you ,free rotation. You also charged me $99 to diagnose the bad wiper motor, I told you the wiper motor was bad. I will no longer be bringing my truck to you for repairs. I can't afford to have you do the work. I have since got my wiper motor Replaced for $200. And to top it off you call me today and tell me I need transmission work I asked my mechanic , my new mechanic about it. He said the fluid looks fine for now. All you people want to do is upsell your services every time I have come there you call me a few days later with some outrageous repair. So I guess we will only be doing the free tire rotation and warranty work. I also will be informing my friends and will no longer be purchasing any new vehicles from you. More

Just a oil change . Got in and out in no time. Always good service. Would recommend this place for oil changes and anything you need done good service. Would recommend this place for oil changes and anything you need done More

I was the only car in the oil change Bay with both racks empty and still waited an hour! Also, showed the tech your ad for $29 oil change but was charged $43 without telling me. Can’t trust you folks empty and still waited an hour! Also, showed the tech your ad for $29 oil change but was charged $43 without telling me. Can’t trust you folks anymore as this is the 2nd time I have been charged more than what the price was supposed to be. More

I had service done and it was done in a time faster then what they told me. They also offered me a shuttle if I needed it for somewhere. what they told me. They also offered me a shuttle if I needed it for somewhere. More

Very prompt, polite, and knowledgeable. Provided great service work, kept me informed at each juncture in the process, also were very friendly when dropping off and picking up the vehicle. service work, kept me informed at each juncture in the process, also were very friendly when dropping off and picking up the vehicle. More

Able to drive right in. Worker opened two doors for me (sore R knee at present with a limp). Desk staff ready for me right away. Waiting area spacious. Work done quickly and explained to me. Excellent (sore R knee at present with a limp). Desk staff ready for me right away. Waiting area spacious. Work done quickly and explained to me. Excellent service - with lots of smiles. More

Summit Auto needs to have a more consistent approach to encouraging the wearing of masks related to Covid-19. Other than that, their facility is clean and the staff is friendly, knowledgeable and professio encouraging the wearing of masks related to Covid-19. Other than that, their facility is clean and the staff is friendly, knowledgeable and professional. More