Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
561 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
There is no greater service! I always get the BEST service anyone can ever imagine at Summit Automotive! I’m so proud to have purchased my car here and maintain it, you guys are I always get the BEST service anyone can ever imagine at Summit Automotive! I’m so proud to have purchased my car here and maintain it, you guys are AWESOME!!! More
See below Not really happy with management! We had some work done under our warranty, we got the vehicle back and the seatbelt dinger goes off even though we us Not really happy with management! We had some work done under our warranty, we got the vehicle back and the seatbelt dinger goes off even though we use them. My husband called and they said “well we didn’t do anything with that” My husband then told him it wasn’t like that before we took it in for he repairs. He further said that to fix it it would be a cost to us. We have not been happy the service we have been getting. Thanks Mary Wagner More
Amazing!! I ordered new wheels for my jeep wrangler. First, lori assisted me with looking through the website I decided on. When the wrong wheels were del I ordered new wheels for my jeep wrangler. First, lori assisted me with looking through the website I decided on. When the wrong wheels were delivered, parts and service worked together to make sure the old were sent back. Service appointments had to be changed due to this. Everyone I encountered was very accommodating as to make sure this happened. Summit is top notch!!! More
Customer Service at its best My husband and I have bought numerous vehicles from Deans Dodge, aka Holiday Dodge, aka Summit Dodge. The service and salesmen are what keep us comin My husband and I have bought numerous vehicles from Deans Dodge, aka Holiday Dodge, aka Summit Dodge. The service and salesmen are what keep us coming back. Keep up the great work More
Great Everything was handled as said promptly. Service was great. Done when promised.. comfortable waiting room. Very pleasant personnel.Have no complaints Everything was handled as said promptly. Service was great. Done when promised.. comfortable waiting room. Very pleasant personnel.Have no complaints and would recommend to anyone. More
Very positive. While it took a few appointments to diagnose the exact problem, Paul Sieloff and the service tech were very diligent throughout the entire process. T While it took a few appointments to diagnose the exact problem, Paul Sieloff and the service tech were very diligent throughout the entire process. They were well informed and thoroughly explained all the steps they were taking. Their methodical approach ensured that unnecessary repairs were not done. This was in total contrast to another dealership that wanted me to spend over $1,200 for replacement parts they claimed were not under warranty. Summit has earned all our future service work on our Ram trucks. I look forward to dealing with your sales staff when it's time for purchase. More
Bad customer service Service to my truck I believe was fine. However dealing with the 2 service writers was not enjoyable. I was greeted by rude/sarcastic employees who Service to my truck I believe was fine. However dealing with the 2 service writers was not enjoyable. I was greeted by rude/sarcastic employees who made me feel that my business was not welcomed. Ex.: I was asked how many fuel filters were in my truck - I had no idea because I don’t work on my truck and his response was “really - don’t know?” and walked away. I’m questioning if I will return in the future. I have dealt with parts employee and she was great. I also just purchased a new vehicle from Tim V. and he was great also. More
spot on great job service manager spot on! your pick for service manage was right on. Lori was a great help keep up the good work I'll be back thanks spot on! your pick for service manage was right on. Lori was a great help keep up the good work I'll be back thanks More
oil change & tire rotation. Fast service and friendly staff plus coffee and cookies! Appreciate the staff each time we come in for regular maintenance & service for our Chrysler Fast service and friendly staff plus coffee and cookies! Appreciate the staff each time we come in for regular maintenance & service for our Chrysler...Ttlhank you!! More
Service for my 2012 Durango Citadel The wait time was minimal, and everyone I dealt with was very polite and knowledgeable. They made a personal Improvement at the service desk, which I The wait time was minimal, and everyone I dealt with was very polite and knowledgeable. They made a personal Improvement at the service desk, which I very much appreciate. It's also nice to be in a clean orderly place, and they're building my confidence that they are not going to hit me with some possibly unneeded repairs. More