Summit Toyota of Akron
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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From Sales to Service this is by far the best Toyota dealership in NE Ohio-likely a bigger area as well. I’ve bought two Toyotas there and just recently made a massive mistake in buying my 3rd from Ganl dealership in NE Ohio-likely a bigger area as well. I’ve bought two Toyotas there and just recently made a massive mistake in buying my 3rd from Ganley because they happened to have a Tacoma where the buyers financing fell apart…. What a day and night difference in the sales process and sales team from Summit. I’ll never buy a Toyota anywhere else! More
I was nervous about trading in my 2007 Prius that I loved so much!! I had to wait for an available model and that made me even more nervous. When it was time to pick up my new Prius, I couldn’t believe h so much!! I had to wait for an available model and that made me even more nervous. When it was time to pick up my new Prius, I couldn’t believe how beautiful it was. But it wasn’t until I actually started driving it that I discovered the effortless handling. All through the process John Heslop was helpful and very patient. Excellent experience. More
Dave was very helpful in finding the car option that best fit my resources and needs. Very pleasant to deal with. Thank you Dave! fit my resources and needs. Very pleasant to deal with. Thank you Dave! More
Excellent and knowledgeable sales team that went out of their way to make sure I was able to get what I wanted at my convenience. I LOVE my Tacoma!! Thank you Dan!! their way to make sure I was able to get what I wanted at my convenience. I LOVE my Tacoma!! Thank you Dan!! More
Dave was very friendly, prompt, and thorough in all aspects of this process. He was friendly and responded. To our needs and questions. I highly refer him to anyone who is looking for a Toyota to purch aspects of this process. He was friendly and responded. To our needs and questions. I highly refer him to anyone who is looking for a Toyota to purchase. More
Dave was very friendly, thorough and a joy to work with. he was very attentive to all the details, and answered our questions thoroughly.. Dave W he was very attentive to all the details, and answered our questions thoroughly.. Dave W More
David Datsko was very helpful in explaining everything about the car that I was interested in. He was willing to take as much time as necessary to do a thorough job. about the car that I was interested in. He was willing to take as much time as necessary to do a thorough job. More
Easy to schedule, always happy with the work they do, staff is always top notch! staff is always top notch! More
Can't say enough about Mike, Bob, Jamie, and Andrew. Each and every one of them have been outstanding to work with. I will continue to do business here and wouldn't hesitate to send family and friends. Each and every one of them have been outstanding to work with. I will continue to do business here and wouldn't hesitate to send family and friends. Continue the great work! More
Toyota’s are a good, reliable car, but I can’t say the same for the Summit Toyota dealership. I’ve been having vibration issues on my 2021 Camry and have annotated it on my 5k mi. service appointments fo same for the Summit Toyota dealership. I’ve been having vibration issues on my 2021 Camry and have annotated it on my 5k mi. service appointments for 4 separate visits. They made excuse after excuse about finding nothing, yet the vibration continued and got worse. Finally they said they would order wheel bearings and would calll us in a week. After 3 weeks, I called and spoke with the GM. That was as worthless of a conversation as I had been having with the service department. Before he called me back, he checked with the service dept. and then they ordered the parts (after 3 weeks of waiting). I asked why the failure to react or to communicate with me about what was going on, and alll he could say was “I got a solution for you, what else do you want?” He even insinuated that they were doing me a favor by getting this repair done under warranty because by the time they ordered parts, my car had over the 36k mi warranty. And this was despite the fact that the first time (maybe even the 2nd or 3rd as well), my car had milage well under the 36k miles. Plus I have an extended warranty on top of that. He never acknowledged for a second that his service dept. had failed to address this situation correctly, had lied to us about ordering the parts when they said they would, or communicating with us. Summit Toyota was great getting me into the car, but like many other dealerships, that is where the “exemplary” service ended. Don’t place yourself in a situation with Summit Toyota that you have to get frustrated over the care and maintenance of your car purchase. More