Sunset Ford

Morgan always has smile on her face and is good at her job. She expressed ordered new A/C belt on Friday afternoon so it could be installed on Monday. Shredded belt was discovered by tech changing oil Fri job. She expressed ordered new A/C belt on Friday afternoon so it could be installed on Monday. Shredded belt was discovered by tech changing oil Friday afternoon More

Good place Jim was great good business man thank you great job man good place great job man good place More

Everything could not have gone more perfectly. Absolutely no hassle, just the way car buying should be. Knowledgeable and efficient!!! Will buy from there again. Joe was excellent too!! Absolutely no hassle, just the way car buying should be. Knowledgeable and efficient!!! Will buy from there again. Joe was excellent too!! More

Brad was an absolute amazing salesman and helped me find the perfect deal . Will definitely be back to purchase all my vehicles from him in the future . Very knowledgeable about all my questions and will be the perfect deal . Will definitely be back to purchase all my vehicles from him in the future . Very knowledgeable about all my questions and will be referring him to all my friends ! More

Great experience at Sunset! Jim was great, and the whole process was fast and super-easy. Jim was great, and the whole process was fast and super-easy. More

Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein More

Tony is the best salesman I have ever had the pleasure of working with. He is definitely an asset to the Sunset Ford Team. I will continue to do business there for a long time because of him! working with. He is definitely an asset to the Sunset Ford Team. I will continue to do business there for a long time because of him! More

The Purchase of my new lightning was very smooth. Jim was very helpfull in explaining and showing the features of the new EV pickup, which are very impressive! The sales and finance process was very Jim was very helpfull in explaining and showing the features of the new EV pickup, which are very impressive! The sales and finance process was very easy. I havn't had time to drive the new Truck much yet or really understand all the technoligy put into it. But so far, I would say Ford is making a meanfull push to the future. This is the nicest Truck I have ever had! More

I trust Sunset Ford with my 2012 Fusion. When I begin to look for a replacement vehicle, I will definitely include Sunset Ford. When I begin to look for a replacement vehicle, I will definitely include Sunset Ford. More

Great experience buying a new Truck. Jim and Jeff were great to work with there. Jim and Jeff were great to work with there. More