Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Sunset Ford

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.7
5,772 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Contact Dealership
View Awards

11700 Gravois Rd

St. Louis, MO

63127

Directions

By Type

Showing 5,772 reviews

October 19, 2021

I brought my Edge in for a recall. The service was great and fast. Thanks. More

by duepman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Report | Print
Oct 20, 2021 -

Sunset Ford responded

Thank you so much for the great review! We appreciated the chance to work with you, and we are here for any future needs!

Helpful
October 19, 2021

I like how they take the time and explain everything to us about our vehicle. More

by tbigdogg1964199804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Report | Print
Oct 20, 2021 -

Sunset Ford responded

Thank you so much for sharing his! It was wonderful working with you, and our team looks forward to your next visit!

Helpful
October 18, 2021

Pete Heutel responded to my email via the dealership website in a most timely manner that resulted in expediting the resolution to the issue that I'd contacted him about. More

by lhdigiart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Sunset Ford responded

We appreciate you taking the time to share this with us! Our team strives to take care of every customer, and we wish you all the best. Please let us know if there is anything more we can do for you!

Oct 19, 2021 -

lhdigiart responded

My appointment was scheduled about a month or so in advance . . . please make sure that when parts need to ordered that they're ordered in a timely manner, i.e., before the appointment date.

Helpful
October 18, 2021

I’m always above and beyond pleased when I take my car in for service. The whole place seems to help out. Great atmosphere to say the least! More

by CHADMORBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Johns , Sydney Smith
Report | Print
Oct 19, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! It was wonderful having you in for service, and we appreciate your business. Our team looks forward to working with you again in the future!

Helpful
October 17, 2021

We built our new 2021 Ford Explorer with Keith! We love everything about our car and our experience with Keith was top notch! More

by Jenn Haefner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Sunset Ford responded

Congratulations on your new Explorer! Our team enjoyed working with you, and we are so happy that we could help you with this order. We wish you many happy, safe miles!

Helpful
October 16, 2021

Thanks for doing my RV maintenance while I waited. Very professional. I’ll be back! More

by Maud
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Report | Print
Oct 18, 2021 -

Sunset Ford responded

Thank you so much for sharing this! Our team will see you next time!

Helpful
October 16, 2021

They found the problem quickly and had to wait for the part to come in. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Report | Print
Oct 18, 2021 -

Sunset Ford responded

Thank you for the great review! See you next time.

Helpful
October 15, 2021

Both sales person and managers out their best foot forward to make a deal above any I’ve been involved with fir a long time. Hats off to professionalism at its highest level! More

by hvhutso
Recommend Dealer
Yes
Employees Worked With
Clinton Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Blake Balkenbush
Report | Print
Oct 18, 2021 -

Sunset Ford responded

Congratulations on your purchase! Our team enjoyed working with you, and we can't thank you enough for the chance to earn your business. We wish you all the best. Come back and see us!

Helpful
October 15, 2021

Good, fast friendly service. Got me and out on time with all the work I needed done. More

by MICHAELED0413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team truly enjoyed working with you, and we look forward to your next visit with us!

Helpful
October 15, 2021

Very nice and helpful guys at the front desks when checking in and out with our motor home. Mike kept in contact with all the work that needed to be done for the state inspection and also the extra th More

by Jackiejean5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team appreciates your business, and we hope to have the chance to work with you again. Come on back to see us!

Helpful
1
...
184
185
186
...
578