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Sunset Ford

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
6,146 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,147 reviews

October 18, 2023

Kevin was great and Michael did a great job with my vehicle. It was an overall great experience in the service department. More

by JMENENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael DeWalle, Kevin Gromer
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Oct 19, 2023 -

Sunset Ford responded

Thank you for the great review and for choosing Sunset Ford! We are here for any future needs.

October 17, 2023

Tony is the BEST! He makes the car buying process easy and is quick to respond to any questions or concerns- excellent customer service! More

by Sarahmschuh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and your business. We wish you many happy miles with your vehicle, and our team hopes to see you again!

October 17, 2023

Brett M was very helpful and found my problem and fixed it.He takes the time to explain what needs to be done. More

by Dave Kerperien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team truly enjoyed working with you, and we hope to see you again!

October 14, 2023

Jim was perfect. Very accommodating. Excellent communication - he’s absolutely worth every good review. The dealership was great. Everyone was welcoming and helpful. More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim the tech guy 😁 5 stars and the person who cleaned my vehicle 5 stars
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Oct 16, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and your business. Our team wishes you many happy, safe miles, and we hope you enjoy your vehicle. Come back to see us!

October 13, 2023

Got my car in and they were very flexible with my crazy schedule, and I got a amazing rental car More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Boyd-Keys, Memphis Brewington
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Oct 13, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! It was a pleasure working with you, and we will see you next time!

October 13, 2023

Sunset Ford Team was great and very accommodating throughout the whole process! Truck was exactly what I wanted! More

by scottschannuth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Sunset Ford responded

Congratulations on your purchase! Working with you was such a pleasure, and we wish you many happy, safe miles. We're here for any future needs. Thank you for choosing Sunset Ford!

October 11, 2023

Stay away from these people, especially the service department. Unbelievable. One star ONLY BECAUSE the service manager remembered the initial conversation and straightened it out. More

by patricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Fletcher
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Oct 11, 2023 -

Sunset Ford responded

Patrick, I don't have any recollection of speaking with you. I'd like to hear what happened. Please Email me at dschwartz@sunsetford.com or call me on my direct line at 314-467-1208. Thank you. Danny Schwartz, Service Manager

October 11, 2023

Appreciate the fast service and keeping me informed of the status of my vehicle. Thanks More

by lswessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business. See you next time!

October 10, 2023

Daniel Johannessen was professional and easy to work with. He answered all our questions and helped us get the car we wanted. More

by terristaten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Johannessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and your business! Our team appreciates you, and we hope to work with you again!

October 09, 2023

Amazing experience overall, staff was helpful, patient, and extremely friendly. Had Tony and Keith helping me both gentleman really helped me and I’m extremely happy with the service the provide. 10/10 wou More

by Ryan Anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Sunset Ford responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we wish you many happy miles. We're here for any future needs. See you next time!

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