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Sunset Ford of Waterloo
Waterloo, IL
1,950 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,950 reviews
May 04, 2019
Good service Julian was very helpful, he even ran my truck through the wash and dried it off by hand. I would recommend him to my friends! Julian was very helpful, he even ran my truck through the wash and dried it off by hand. I would recommend him to my friends! More
by Tj1$
Employees Worked With
Julian Henson
May 03, 2019
Best deal and great people We recently bought a ford fusion at sunset ford. This was an excellent buying experience and everyone is so easy to deal with. We will definitely be We recently bought a ford fusion at sunset ford. This was an excellent buying experience and everyone is so easy to deal with. We will definitely be back for another vehicle in the future. More
by suzn4018
Employees Worked With
Julian Henson
May 03, 2019
Julian Henson It was great working with everyone at the store, especially Julian Henson, the salesperson I dealt with. He was friendly and very knowledgeable, and It was great working with everyone at the store, especially Julian Henson, the salesperson I dealt with. He was friendly and very knowledgeable, and made the whole car buying process easy. More
by Nancy Schaefer
Employees Worked With
Julian Henson
May 02, 2019
Great sales experience Recently my son purchased a used vehicle from Joe Hill at Sunset Ford in Waterloo. Joe was great, informative, no pressure, and made the purchase abo Recently my son purchased a used vehicle from Joe Hill at Sunset Ford in Waterloo. Joe was great, informative, no pressure, and made the purchase about as easy as it gets. When the time comes for me to get a different vehicle, Joe Hill will the man I see! More
by Waterloo,steve 116
Employees Worked With
April 30, 2019
Excellent customer experience We found the car for our teenage daughter online. Joe and Bill were extremely friendly and worked to find us THE BEST deal! She was thrilled when we d We found the car for our teenage daughter online. Joe and Bill were extremely friendly and worked to find us THE BEST deal! She was thrilled when we drove it home and surprised her! You guys made ONE happy teenager! Thanks for all you do!! Happy to recommend!! More
by Rcf555
April 23, 2019
Great sales experience Kyle did a wonderful job . He took time to answer all our questions and made dealing with Sunset Ford a wonderful experiance . The best car salesman i Kyle did a wonderful job . He took time to answer all our questions and made dealing with Sunset Ford a wonderful experiance . The best car salesman ive dealt with in quit a while . More
by Chevythies16!
Employees Worked With
April 20, 2019
F-150 Very happy with the way I was treated during my purchase! Thank you Joe,Mark,Bill and Sunset Ford for my F-150 pick up Very happy with the way I was treated during my purchase! Thank you Joe,Mark,Bill and Sunset Ford for my F-150 pick up More
by fishn91@gmail.com
Employees Worked With
April 17, 2019
Smooth.. easy n fast Sunset Ford Waterloo.. great personal.. went out their way to answer all questions and more got great deal.. love our 2019 fusion.. go see these guys Sunset Ford Waterloo.. great personal.. went out their way to answer all questions and more got great deal.. love our 2019 fusion.. go see these guys for your next vehicle.. More
by Geoguy77 Marty
April 16, 2019
Easy and pain free process! Our salesman was Joe and he was very helpful and great to work with. He took the time to answer our questions and said to stop by anytime if we had o Our salesman was Joe and he was very helpful and great to work with. He took the time to answer our questions and said to stop by anytime if we had other questions or concerns. I would not hesitate to purchase from them again. We bought a brand new Fusion and it is beautiful! More
by Terri
April 09, 2019
2015 Mustang ecoboost premium Great overall experience with dealership in Waterloo. Joe Hill was a friendly and knowledgeable salesman. I had an issue with my car and was having pr Great overall experience with dealership in Waterloo. Joe Hill was a friendly and knowledgeable salesman. I had an issue with my car and was having problems getting into service. Joe went above and beyond to help get my car in to get diagnosed and fixed. Will definitely recommend the dealership to others. More
by Mustang1
