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Sunset Ford of Waterloo - Service Center
Waterloo, IL
479 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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479 Reviews of Sunset Ford of Waterloo - Service Center
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October 23, 2020
Everything was taken care as expected. Service at the desk was friendly, vehicle was clean when repair was complete. Repairs came in just as estimated. desk was friendly, vehicle was clean when repair was complete. Repairs came in just as estimated. More
by BJJONES0
Verified CustomerEmployees Worked With
CJ, Nettles
Helpful October 22, 2020
They honestly have the best in customer service!! From sales to repair service, they are top notch! Rarely do you find service advisors that goes above and beyond but Kelly did just that.... I highly reco sales to repair service, they are top notch! Rarely do you find service advisors that goes above and beyond but Kelly did just that.... I highly recommend!!!! More
by Hockey22
Employees Worked With
Kelly Banaszek
October 17, 2020
Awesome mechanic to help work through problem with my F-350 truck. Management was also very helpful in resolving our problem. I would highly recommend this dealership! F-350 truck. Management was also very helpful in resolving our problem. I would highly recommend this dealership! More
by AVARA4
October 15, 2020
Very friendly people. Started exactly when my appointment was scheduled. A pleasant experience. I have no reason to not continue to go to Sunset in Waterloo. was scheduled. A pleasant experience. I have no reason to not continue to go to Sunset in Waterloo. More
by kollack13
Employees Worked With
Aaron Kollack, Kelly Banaszek
October 13, 2020
Nice people, convenient location, flexible drop off schedule, love the free car wash with every service appointment, very clean & well organized & up to date facility. schedule, love the free car wash with every service appointment, very clean & well organized & up to date facility. More
by Kjtksing
Employees Worked With
CJ
October 13, 2020
Not sure what the name was of the man At the desk.....but the service was excellent. Xxx xxx xxx xxx xxx xxx xxx xxx the service was excellent. Xxx xxx xxx xxx xxx xxx xxx xxx More
by joycelrossel
Employees Worked With
Alan Proctor, Alex Suhre, Danielle Jansen, Ashley Godfrey, Brandon Taft, Mason Springer, Aaron Kollack, Sydney Smith, Kelly Banaszek
September 30, 2020
I was very pleased with my service. Kelly explained I was very pleased with my service. Kelly explained all the work to be performed and also reviewed the vehicle report card with me afterwards. I was very pleased with my service. Kelly explained all the work to be performed and also reviewed the vehicle report card with me afterwards. More
by Stephen
Employees Worked With
Kelly Banaszek
September 25, 2020
The service I receive is great. The people are friendly and accommodating. I appreciate all that the folks at |Sunset Ford do for me. However, I do not like surveys. Be assured that if I ever receive se and accommodating. I appreciate all that the folks at |Sunset Ford do for me. However, I do not like surveys. Be assured that if I ever receive service that is less than satisfactory, I will let you know.. More
by fredwwoods
Employees Worked With
Kelly Banaszek
January 02, 2020
Quick and simple. Always stayed in contact with me being 2hrs away. Gave me too money for trade in as well. Trustworthy people. Great staff 2hrs away. Gave me too money for trade in as well. Trustworthy people. Great staff More
by Luke
Employees Worked With
Other Employees :
Paige Blankenship, Julian Henson
April 08, 2019
2015 Mustang ecoboost premium Great overall experience with dealership in Waterloo. Joe Hill was a friendly and knowledgeable salesman. I had an issue with my car and was having pr Great overall experience with dealership in Waterloo. Joe Hill was a friendly and knowledgeable salesman. I had an issue with my car and was having problems getting into service. Joe went above and beyond to help get my car in to get diagnosed and fixed. Will definitely recommend the dealership to others. More
by Mustang1
