
Suntrup Nissan
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Excellent customer service. Was very pleased With my sales person. Understood everything he was telling Was very pleased With my sales person. Understood everything he was telling More
The service was great. The sales person was on point helping find the right vehicle. The sales person was on point helping find the right vehicle. More
I left there with something new to me but not what I went for I was told I was approved for a dollar amount and that they had trucks that was In that amount but didn't for I was told I was approved for a dollar amount and that they had trucks that was In that amount but didn't More
I purchased my 2013 Frontier new from Suntrup Nissan. I've taken it there for all service and maintenance. It has not always been the best experience. Before the dealership was remodeled the service c I've taken it there for all service and maintenance. It has not always been the best experience. Before the dealership was remodeled the service check-in area was tiny. Some times I had to wait outside several minutes. On one occasion the service people inside didn't even see me waiting to get in. There is not sufficient parking space even after the remodel. I once needed the side mirror on my vehicle replaced. The wrong part was ordered causing a couple days delay and a return trip to the dealership for the repair work to be done. Once had to retrieve my vehicle myself from the rear over crowed storage lot because the valet didn't know how to drive a manual transmission vehicle. Today was the breaking point and I vowed I will never go to Suntrup Nissan again. I tried calling Suntrup to schedule a repair. I need to talk to a service manager because the repair required ordering specific parts. After being on their automated answering service for several minutes I chose the call back option. About 20 minutes later got the call back. I was obviously a call center person located who knows where. The person I spoke with could do nothing but read back from a script. I asked the person to connect me with a service manger. I was on hold a minute or so then the person informed that all service managers were busy but they could forward a message to to them. I said great, will they call back later today. The person said I don't know, I can't tell you when they will call you. That was enough. I will never do business with Suntrup again. If I could give a negative star rating, I would. More
Everyone was very friendly, attentive and helpful! I would recommend them for your next purchase! I would recommend them for your next purchase! More

Mundo carefully attended to every aspect of the buying process and made it ultra easy all I had to do was kick back and enjoy the comfort of the office and lounge areas. He took care of everything and is process and made it ultra easy all I had to do was kick back and enjoy the comfort of the office and lounge areas. He took care of everything and is very friendly and knowledgeable!! More
Revised- Working with Iggy was good. He was knowledgeable about the cars and making sure I got the features I wanted/needed. He was knowledgeable about the cars and making sure I got the features I wanted/needed. More
Mike Meyer always comes through and finds me the car I love and makes it an easy process love and makes it an easy process More
Waiting to hear how they are going to handle chipped windshield before I can say everything was awesome windshield before I can say everything was awesome More
Everyone was helpful and made the experience pleasant. I got the car I wanted and the process was simple and relatively simple. I got the car I wanted and the process was simple and relatively simple. More