Suntrup Nissan

Just wanted to share our great experience that has now made us part of the Suntrup Nissan family! After a car incident that left us looking for a new family car we found one online we wanted to see in pe made us part of the Suntrup Nissan family! After a car incident that left us looking for a new family car we found one online we wanted to see in person. I found my work was nearby so I used my lunch break to pop over and check it out. I was greeted by Hani who was able to quickly show me the car (knowing I had limited time). We exchanged phone numbers to keep contact so we could find a time where my husband could come look at the car also (we're about an hr drive away). Hani was very flexible with making time for us both to come out and kept in good contact (not pushy or pressing like the usual sales type). After finding an evening that worked we ended up driving home our new car that night! Everyone was very kind and they were able to quickly get us into our car (which was greatly appreciated & took so much stress off our shoulders, especially it being during the holiday season). It's been a little over a month and we are very pleased with our purchase and would highly recommend Hani and the Suntrup Nissan family! They truly went above and beyond for us. More

Hank and Jake listened to what I wanted and gave me exactly that! Made purchasing a new car really easy. exactly that! Made purchasing a new car really easy. More

Prompt attention when I arrived; love the new waiting area! Videos of service maintenance are appreciated area! Videos of service maintenance are appreciated More

Easy going well informed very nice guy not pushy Im glad he was my sales person he was my sales person More

They made the process very easy and stress free. I would recommend people to come here for their next vehicle! I would recommend people to come here for their next vehicle! More

Clean, easy to work with. Always good communication and I always know what’s going on with my car. Always good communication and I always know what’s going on with my car. More

Lou was great to work with. He was flexible and found me the car I was looking for. He was flexible and found me the car I was looking for. More

Loved the new building. The whole experience was great! Aldijan was super knowledgeable and easy to work with. The buying process was smooth sailing The whole experience was great! Aldijan was super knowledgeable and easy to work with. The buying process was smooth sailing More

Everything was great through the buying process. However, I don't appreciate the fact that my trade-in vehicle has not been paid off in full 12 days after purchase. In the day of electronic payments However, I don't appreciate the fact that my trade-in vehicle has not been paid off in full 12 days after purchase. In the day of electronic payments and payments being processed in 5 days or less, I have a vehicle loan that is still open accruing interest I don't even own any longer. Chase has 3 records of payoff information being attained. However, there is no record of a payment being sent to pay off the vehicle as of 1/23. From having worked with multiple dealerships that had paid off my trade-in vehicle in full in less than a week, this is unacceptable and disappointing. More

The repairs that were needed were thoroughly explained to me. I didn't feel like I was being talked down to. me. I didn't feel like I was being talked down to. More