Suntrup Nissan

From start to finish I felt like family to this Nisson group. I am very greatful for everyone's help to get me into my new Nisson Rogue Rock Creek. I love it. A HUGE shout out to John Stephen's fo group. I am very greatful for everyone's help to get me into my new Nisson Rogue Rock Creek. I love it. A HUGE shout out to John Stephen's for all your help and Jill in finance for making this happen for me. I will. Definitely return when im ready to trade again. Im a word of mouth for your Suntrup Nisson location moving forward. Thanks again and God's Blessings for your help!!! More

An excellent experience. Everything seem to work very smoothly and I was very satisfied. The Everything seem to work very smoothly and I was very satisfied. The More

It was obvious from the moment we decided to actually purchase a car that all that mattered was the sale and making money. Despite it being a Saturday they only had 3 finance people (1 of whom was tr purchase a car that all that mattered was the sale and making money. Despite it being a Saturday they only had 3 finance people (1 of whom was training) to handle the customers of over 15 sales people. We waited well over an hour, probably closer to two, to even begin the finance paperwork, and then once we got into the finance office, it was clear Jill had not looked over our paperwork. She tried to tell us our payment was going to be significantly more than it was, because she didn’t pay attention to the fact that we were putting money down. Additionally, she tried to sell us additional warranties and coverage without being upfront about the cost. Furthermore, something called IKON was added to our sales contract without it being discussed with us by our Isaiah. Due to the fact that financing took so long, we were unable to go through the features of the far, as we had a newborn we had to get home to, so he could be fed. This resulted in me having questions about my remote start, which I couldn’t figure out, and my texts and voicemails were not returned. Eventually I figured out the remote start from a friend who had also recently purchased a 2026 Rogue. Isaiah also said he would follow up with me on Monday regarding the My Nissan app and that never happened. I haven’t been able to utilize the app at all because there was an issue and I haven’t been waiting over a week to hear back from Nissan customer service. Overall, the experience was not a good one. Car salesmen and dealerships get a bad rap because of the behavior and attitudes of places like Suntrup Nissan. More

John was one of the best salesman that I’ve ever dealt with extremely thorough not pushy and bent over backwards for us and I don’t remember your finance manager‘s name but he was wonderful. Also it was a with extremely thorough not pushy and bent over backwards for us and I don’t remember your finance manager‘s name but he was wonderful. Also it was a pleasure doing business with your dealership More

This was the best dealership experience I have had. Everyone I dealt with was kind and professional. Everyone I dealt with was kind and professional. More

My husband and I can always count on the Suntrup Nissan team to take care of us. This car purchase was unexpected and we needed one quickly. The whole team really stepped up and got us a great deal quickly team to take care of us. This car purchase was unexpected and we needed one quickly. The whole team really stepped up and got us a great deal quickly. More

My wife and I really enjoyed working with Katherine and the Suntrup team! I highly recommend the Suntrup Nissan team for your auto needs! the Suntrup team! I highly recommend the Suntrup Nissan team for your auto needs! More

I couldn’t be happier with the entire process. From start to finish, my salesman Iggy made everything smooth, stress-free, and enjoyable. He was friendly, knowledgeable, and truly listened to what From start to finish, my salesman Iggy made everything smooth, stress-free, and enjoyable. He was friendly, knowledgeable, and truly listened to what I was looking for in a vehicle. Iggy never pressured me, but instead guided me with honesty and patience, answering all of my questions and making sure I felt comfortable every step of the way. He went above and beyond to ensure I got exactly what I wanted, and his professionalism made the whole experience easy and exciting. More

I had a very pleasant experience at this dealership and felt that I was well taken care of. felt that I was well taken care of. More

Aaron at Nissan Suntrup was very helpful. He took the time to listen to what we wanted in a vehicle before we test drove to ensure that our time was well-spent. He took the time to listen to what we wanted in a vehicle before we test drove to ensure that our time was well-spent. More