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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,403 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,403 reviews

November 30, 2024

I would like to have the same serviceman every time and be happy and courteous More

by Krand1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vinny Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Superstition Springs Lexus responded

Consistency in service is important to us, and we’re sorry to hear about your experience. We're actively working on improving our scheduling to ensure you receive the same serviceman for your future visits. For any further assistance, please feel free to reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com.

November 29, 2024

Outstanding service! Professional, quality work that they completed on-time! Very much appreciated the friendly reception and checkout! More

by COBRAF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service and professionalism mean a lot to us. We look forward to serving you again!

November 29, 2024

Jake was very helpful and the service was great as always! Everyone is always helpful. More

by THISISDONNA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Jake
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Donna! We're thrilled to hear that Jake and the team provided you with great service. Your support means a lot to us, and we look forward to seeing you again soon!

November 28, 2024

I appreciate not being pushed for services I don’t yet need. The staff is professional and waiting area comfortable. More

by Mom of 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We’re glad to hear you felt comfortable and appreciated our approach. Our team strives to provide a professional experience without pressure. Looking forward to serving you and your family in the future!

November 28, 2024

Very nice and I felt they gave us the best deal no pressure sales 15 words really More

by beckyvery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Superstition Springs Lexus responded

Becky, thanks for the fantastic feedback! We're thrilled to hear you had a great experience with us and appreciated our pressure-free approach. Your satisfaction means a lot to us!

November 28, 2024

The Service was excellent and your staff was pleasant The softwear works well. Donald Bertsch More

by TREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and software. We strive for excellence, and it’s wonderful to know we hit the mark. Your support means a lot to us!

November 28, 2024

Alan is excellent and the reason I continue to stay. Shout out to him for excellent customer service. More

by PARKITSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback! We're thrilled to hear that Alan made such a positive impact on your experience. Our team is dedicated to providing top-notch service, and it’s wonderful to see that reflected in your visit. We appreciate your support!

November 28, 2024

Excellent service from Shane and the mechanics and the car washer. Pleased with the care provided More

by Shary1238@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Alan hicks
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had an excellent experience with Shane and the team. Your satisfaction means a lot to us, and we look forward to serving you again!

November 28, 2024

Good service but I think the costs are just too expensive for what was delivered! More

by ENGSTROMTEAM
Recommend Dealer
Yes
Employees Worked With
Account manager
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We're glad you enjoyed the service, but we understand your concerns about pricing. We're always looking to improve and provide the best value. Your insights are invaluable to us!

November 28, 2024

Allan was great, the techs did a great job and car wash was cherry on top. We were disappointed that CSP 20LE01 wasn’t honored. No reflection on this dealer, but on Lexus. More

by hcarrie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen In service, awesome!
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Allan and our techs. We appreciate your feedback about the CSP 20LE01 and will pass it along. Looking forward to serving you again!

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