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Suttle Cadillac

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.6
165 Reviews
At Suttle Cadillac, family values and customer commitment have been the foundation of the business since 1902. As part of Suttle Motors, one of the oldest continuously operating dealerships in the country, the Suttle family has proudly served generations of customers with honesty, hard work, and integrity.
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12525 Jefferson Avenue

Newport News, VA

23602

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Showing 165 reviews

June 03, 2026

Awesome experience very prompt and efficient. We definitely recommend to family and friends. Will be back More

by MIKELEWIS860
Recommend Dealer
Yes
Employees Worked With
Perry
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Jun 04, 2026 -

Suttle Cadillac responded

We’re pleased to hear your service visit on your GMC Acadia was prompt and efficient. Your recommendation to family and friends means a lot. We look forward to caring for your vehicle again.

June 03, 2026

Suttle can be counted on for attentive and caring approach. Recognized first time buyers and made all comfortable. More

by banich4
Recommend Dealer
Yes
Employees Worked With
Tony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ray
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Jun 03, 2026 -

Suttle Cadillac responded

Thank you for sharing your experience. We’re glad our team’s attentive and caring approach helped you feel comfortable as first-time buyers. Congratulations on your used Mazda CX-9, and enjoy the journey ahead.

June 03, 2026

Easy to deal with and no pressure Good selection and very knowledgeable about the vehicles More

by mirby6935
Recommend Dealer
Yes
Employees Worked With
Larry Preddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Preddy
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Jun 03, 2026 -

Suttle Cadillac responded

Thank you for sharing your experience. We’re glad you found the process straightforward and pressure-free. It’s wonderful to hear our selection and vehicle expertise helped you with your new Buick.

June 03, 2026

Able to work with me to find the exact truck I wanted Large dealership with a great selection. More

by Justin_pugh16
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 03, 2026 -

Suttle Cadillac responded

Thank you for letting us know that we could help you find the right GMC Canyon. We’re glad our wide selection made it easy to find exactly what you wanted. Enjoy your new truck and feel free to reach out with any questions.

June 03, 2026

Always buy my vehicle from suttle. Very professional and knowledgeable The cars are inspected and clean for the customer. More

by kkcnvj
Recommend Dealer
Yes
Employees Worked With
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones
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Jun 03, 2026 -

Suttle Cadillac responded

We appreciate you choosing us again for your Cadillac needs. We’re glad our professionalism, thorough inspections, and clean vehicles met your expectations. John and the team look forward to helping you with your next Cadillac purchase.

June 03, 2026

I had bought a 2013 Ford F-150 from the used lot. Gavin was very knowledgeable about the truck and allowed me to do an extended test drive so I could have the truck looked at. Gavin was also very pro More

by SlytherinFord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Sulzer
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Jun 03, 2026 -

Suttle Cadillac responded

It’s wonderful to hear the extended test drive helped you feel confident in your used Ford. We’re glad our team provided clear information and made the negotiation process smooth. We look forward to helping you with your next vehicle purchase.

June 03, 2026

I can’t say enough good things about John Jones. He is very helpful and knowledgeable about GMC’s. He sold me a 2024 Sierra 2500 HD and I couldn’t be happier. He worked with me and Miles Suttle gave More

by clarksp9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Suttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Suttle Cadillac responded

Thank you for this 5-star review and for returning for your third truck. We’re glad John and Miles guided you to the right used GMC 2500 and left you completely satisfied. Your recommendation to friends and family means a lot and we look forward to assisting you again.

June 03, 2026

Great experience and I have no complaints. It went smoothly and I feel like I got a very decent deal. JJ was exceptional in helping me the side on the car and being sure of the car my inspect More

by steven.haynie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Suttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda. 5 Stars!
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Jun 03, 2026 -

Suttle Cadillac responded

Thank you for sharing your positive feedback on your used Nissan Murano purchase and the relaxed atmosphere during your visit. We’re glad our team guided you through the inspection without any pressure and helped secure the deal you were seeking. We look forward to assisting you again.

June 03, 2026

They got me in and out very quickly. My appointment was seamless. I would recommend Suttle over all other dealers in the area for my needs. More

by EARLJWALKERII
Recommend Dealer
Yes
Employees Worked With
Gold Team and Green Team
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Jun 03, 2026 -

Suttle Cadillac responded

Thank you for letting us know your Cadillac LYRIQ service was quick and seamless. We’re honored you would recommend us over other dealers in the area. We look forward to assisting you again.

June 03, 2026

Great communication Quality work Communication was good the work on the car was done and looked great More

by dj452001
Recommend Dealer
Yes
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Jun 03, 2026 -

Suttle Cadillac responded

Thanks for sharing your feedback. We’re glad the communication was clear and that your Honda Civic looks great after our service. We appreciate your trust and look forward to assisting you again.

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