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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,501 reviews

November 08, 2023

Very concerned service. I was happy to not have to sit in the dealership and wait. More

by quandag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember employees name
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Nov 09, 2023 -

Sutton Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

November 08, 2023

Amazing customer service. Quick and thorough. My car was even washed afterwards. Really appreciate the effort. More

by victoria86garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Garrett
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Nov 09, 2023 -

Sutton Ford responded

Victoria, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sutton Ford.

November 06, 2023

Great Customer Service and quality Work. Communication was great also knowledgeable with services and maintenance recommendations. More

by Daddy-T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
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Nov 06, 2023 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2023

Melissa & Jaimie LeBran are the most trustworthy, knowledgeable employees, and friendly people who work to keeping my 2 Lincolns in great shape. These 2 people make Sutton Ford a great dealership. More

by dr.lwojcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaimie Lebran, master mechanic 5 stars
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Nov 06, 2023 -

Sutton Ford responded

Thanks for sharing your thoughts about your experience with Sutton Ford. Melissa and Jaimie appreciate your business and hope to see you again soon!

November 05, 2023

From start to finish I was taken great care of the transition of buying a new car was definitely was made comfortable and less stressful than it could have been. More

by ray112075
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vino smith 5stars
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Nov 05, 2023 -

Sutton Ford responded

Ray, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

Nov 06, 2023 -

ray112075 responded

No Thank you!

November 04, 2023

Custermer service okay but my sunroof cover was filthy when my car was returned to me More

by Lorrainesusie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Sutton Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Lorraine, feel free to contact us at your convenience.

November 03, 2023

Anthony at Sutton gave us amazing service and was such an easy , pleasant person to deal with. Very communicative and took great care of us More

by ctrayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Taylor
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Nov 04, 2023 -

Sutton Ford responded

Thank you so much for your wonderful review! We are thrilled that Anthony had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sutton Ford!

November 03, 2023

I've purchased 2 trucks from Sutton Ford and have been very pleased with my overall service. I'd recommend them to anyone looking to buy a Ford More

by slaws007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Sutton Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sutton Ford, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

Good people, good service, great choice of vehicles, easy and convenient location, clean and beautiful lobby More

by Franky0269
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Sutton Ford responded

Thanks for your feedback on your recent visit to Sutton Ford. It's great to hear that we were able to assist you and that you had such a positive experience!

November 01, 2023

Everything went well great job everyone was nice I have no complaint I away will recommend sutton ford More

by Carl_bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
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Nov 01, 2023 -

Sutton Ford responded

Thank you so much, Carl, for your kind words, and for taking the time to leave us this wonderful feedback!

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