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Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

November 03, 2023

I've purchased 2 trucks from Sutton Ford and have been very pleased with my overall service. I'd recommend them to anyone looking to buy a Ford More

by slaws007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Sutton Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sutton Ford, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

Good people, good service, great choice of vehicles, easy and convenient location, clean and beautiful lobby More

by Franky0269
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Sutton Ford responded

Thanks for your feedback on your recent visit to Sutton Ford. It's great to hear that we were able to assist you and that you had such a positive experience!

November 01, 2023

Everything went well great job everyone was nice I have no complaint I away will recommend sutton ford More

by Carl_bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
Nov 01, 2023 -

Sutton Ford responded

Thank you so much, Carl, for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2023

Great service each time I come to service department. I have several vehicles I bring in. And especially my commercial vehicles. More

by kitwana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
Nov 01, 2023 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2023

Great job done by your service team. Jillian started the wheels in motion. Jason took over along with Jessica and Tira. Very pleased. More

by Lanierduane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Sutton Ford responded

Duane, Thanks for sharing your thoughts about your experience with Sutton Ford. Jillian, Jessica, Tira, and our team appreciate your business and hope to see you again soon!

October 31, 2023

Always love the dealership. .Got some work done by the mobile service and all I can say is excellent. Tech Brain was great. Will use in the future. More

by Dnice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Sutton Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jamie, Brian, and Melissa met your expectations. Thank you for choosing Sutton Ford, we look forward to having you as a valued customer for many years to come!

October 30, 2023

Great Customer Service & Great service Definitely will recommend Sutton Ford to all my Family and friends More

by rodbooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
Oct 30, 2023 -

Sutton Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 30, 2023

I was late for my appointment and they still was able to take care me very professional More

by mdk1820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
Oct 30, 2023 -

Sutton Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Oct 30, 2023 -

mdk1820 responded

Thanks

October 29, 2023

The attention and service I received from start to finish was top notch. I received five star treatment at all interactions. More

by wnichols717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. Lestor and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 27, 2023

Car service was great, the customer service picking up was not the best. The staff seemed irritated I was there and didn’t even address me until I said excuse me. Then I was asked to hold on, then when More

by CGAINER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Eric
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