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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
November 01, 2021
Great services & awesome deals. Sales lady was knowledgeable & friendly. Followed thru even after the deal's completion. Best dealer we've been to, on getting an SUV purchase done, smooth & qui knowledgeable & friendly. Followed thru even after the deal's completion. Best dealer we've been to, on getting an SUV purchase done, smooth & quickly. More
by lbasschampion
Verified CustomerEmployees Worked With
LaToyta McDonald, Anita Sutton, Eric Eric
November 01, 2021
I usually have better service than I did this time. The service was ok bur service was ok bur More
by joe.Lipczynski
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
November 01, 2021
Repaired problem that I brought the vehicle in for on the first trip, good communication. first trip, good communication. More
by larhuv
Employees Worked With
October 29, 2021
I didn't wait all day like l did before so much smoother. My sales lady was second to none Tiffany knows a lot about the vehicle every question was answered. Loved it. My sales lady was second to none Tiffany knows a lot about the vehicle every question was answered. Loved it. More
by Grfranklin60
Employees Worked With
Tiffany Walker
October 29, 2021
Great place to have your car serviced, I highly recommend them.as your car serviced. them.as your car serviced. More
by CLYDEG3
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
October 28, 2021
The customs service was excellent as well as the service of my vehicle. The reason for the 3 stars is because they pick and choose who they want to give a loaner car too. Which is not fair I have a Chevrole of my vehicle. The reason for the 3 stars is because they pick and choose who they want to give a loaner car too. Which is not fair I have a Chevrolet & a BMW and when they go in for service the offer a loaner car . Sutton ford do not like to give loaner cars. They offer to take you home and still then you have to wait over a hour for the porter to come. Anyone with a paid service and they vehicle has to stay and prohibit the owner from work or daily living should be offered a loaner car. More
by KIM.PUGH1979
Employees Worked With
October 28, 2021
Sutton's Quick Lane employs professional and customer driven individuals, so no matter who is at the service desk when I arrive, I am certain I will receive prompt and complete service. driven individuals, so no matter who is at the service desk when I arrive, I am certain I will receive prompt and complete service. More
by Eric B
Employees Worked With
October 28, 2021
They where Kind and courteous And was very informative about what's going on with my vehicle about what's going on with my vehicle More
by GERALDELMORE1963
