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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
September 30, 2021
My experience was professionally good, until this survey 15 word minimum shouldn't be required. 15 word minimum shouldn't be required. More
by RKRROB
Verified CustomerEmployees Worked With
September 30, 2021
Very professionaly maintained, service was prompt , appointment went as expected", service technician was very informative, and I was Pleaded with service. appointment went as expected", service technician was very informative, and I was Pleaded with service. More
by Happy
September 30, 2021
Arrived at 7 I was taken care of immediately after getting the work for my Ford Fusion 2015 the service was very prompt and I was totally pleased with the attitude of the technician even paying my bil getting the work for my Ford Fusion 2015 the service was very prompt and I was totally pleased with the attitude of the technician even paying my bill or cashier was very nice courtesy as I was there all of the sudden employee spoke to me good morning sir how are things going I was totally satisfied they did a wonderful job and I left satisfied good job More
by jackmcadams1019
Employees Worked With
September 29, 2021
Person who checked me in was quick and thorough. Offered me a ride home since it was going to take a few hours. When I returned she had everything ready for me to go. me a ride home since it was going to take a few hours. When I returned she had everything ready for me to go. More
by d-rickord
Employees Worked With
September 28, 2021
I appreciate the drop off and pick up service. Jillian is always so helpful and pleasant always so helpful and pleasant More
by CW
Employees Worked With
September 27, 2021
It took almost a month to even get an appointment for something that they didn’t do right the first time something that they didn’t do right the first time More
by BEZAMORA45
September 27, 2021
Always easy to work with. Very friendly and informative. Does a great job of keeping me posted with progress when the car is being serviced. Does a great job of keeping me posted with progress when the car is being serviced. More
by phill.hayes9
Employees Worked With
LaToyta McDonald, Tiffany Walker
September 27, 2021
Anita Sutton was super nice and a lot of help. Was not super happy about leaving the dealership without turning signals but luckily they fixed it a week later. super happy about leaving the dealership without turning signals but luckily they fixed it a week later. More
by ktorrence6
Employees Worked With
Anita Sutton
September 27, 2021
Excellent service all the time since 2009 from quick lane to the finance committee to service department.. even parts to the finance committee to service department.. even parts More
by Airweb23
Employees Worked With
Other Employees :
Brian quick lanes very experience on everything
