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Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

September 22, 2021

Car was attended twice and refused to fix trans. Couldn't find issue. Same problem today! More

by keithwash898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
Sep 29, 2021 -

Sutton Ford responded

We apologize for the inconvenience. If we cannot duplicate the concern then we cannot fix it. We can try to keep it longer so that it'll happen.

September 21, 2021

Every time I come in. They treat me very well and do good work also. More

by kimdm197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really don't know her name but she was very good to me
September 20, 2021

Just had to call someone to help get my car back started … they said who ever worked on the car loosened my battery cable More

by LES.FLOWERS8907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Eric
Sep 29, 2021 -

Sutton Ford responded

We apologize for the inconvenience but glad we could rectify. We look forward to showing you our stellar service in the future

September 20, 2021

Jillian Sanford in quick lane service dept is great and has great customers service at Sutton Ford. More

by hutsonqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Sutton , LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
September 20, 2021

There nothing to say about this dealership, get my truck service and that's it besides I like the service I received in quick lane More

by asrpolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

My experience with Sutton Ford was great. The deal was done fast and to my satisfaction. Tiffany Walker was my sales consultant and she was fantastic. Very friendly and made the buying process easy and pa More

by jblisset
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald, Tiffany Walker
September 20, 2021

Great service every time we have our cars serviced. Jillian is a great asset to your company. She remembers everyone and is always happy and pleasant. More

by beabz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Communication was great! Very fast! Will be back soon also they work with your schedule. More

by spoiledbratnessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2021

I am very glad to have something to say about Sutton Ford they have been Good to our family in Sales. Service and Sincerity. I just had my Oil and Tore rotation done and Jillian took care of us. More

by vpope1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
September 18, 2021

I got fast, friendly and courteous service. My waiting time was was short and the gentlemen who performed the service on my vehicle has a great personality. More

by millionmiler33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Julliene , chuck Yzaguirre
Sep 30, 2022 -

millionmiler33 responded

Thanks for such great service.

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