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Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

August 31, 2021

It was fun coming in educated by YAA and negotiating a deal under msrp in these days. If you know what you are doing you can get a great deal here. More

by rlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sperando 5 stars
August 31, 2021

Great service, accurate diagnostic testing, friendly knowledgeable staff, and quality repairs completed with satisfaction. I would definitely be returning and referring others to this location. More

by jeanetta79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
August 30, 2021

I have used Sutton Ford’s Service for many years and have always received exceptional service and Customer service. This time was consistent with my previous experiences. More

by ttapley240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Nice people to do business with. They are friendly and prompt. The dealer is clean and Professional services. The technician explains thoroughly about the services needed. More

by karole.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Mike Semik
August 30, 2021

Great, and fast Service. Everybody was so nice! I called ahead of time to make sure they wasn’t packed and when I got there the wait was just as I was told over the phone. More

by rebecca.payton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
August 29, 2021

Always great service … in and out in a timely manner… never a problem taking me home if they need to keep my car, and bring me back More

by mssally_4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie
August 28, 2021

The worst experience ever had my car towed there to get fixed ended up out-of-pocket 1000+ a had my car towed because you guys want to charge me so much more money to fix my car ridiculous, I will never More

by JPARSON1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa LeBran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Sutton Ford responded

If the vehicle is not covered under warranty, there are costs associated for the technicians and repairs. We are extremely competitive and work hard to provide a completely satsifactory experience to all

August 28, 2021

I had to wait longer than in the past but I was informed up front of the wait. The staff remains friendly and professional worth the wait. More

by sherrod.gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

I knew what I wanted coming in and who I wanted to work with. It was an easy transaction for both parties. I’ll come back if they have what I’m looking for. More

by branden.bufford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Walker
August 27, 2021

Abe was very professional👌I would definitely do business with him & Sutton Ford in a heartbeat. I was purchasing for my son but i ended up buying for myself! Thanks Abe😊 More

by t-n-concepts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe
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