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Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

August 20, 2021

This dealership provided me with my dream car, great customer service! Everyone was so nice and friendly and showed me exactly what I was looking for. More

by amaninimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akram
August 20, 2021

Really great service and listening to issues. Responsive and patient. The people are prompt and helpful. Ford I didn't trust now I do with the service and quality of the car. More

by Golf1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
August 20, 2021

I had my car in for a trans problem. They charged me for evaluation. Said no problem. Now car is doing same Trans issue. Poor More

by keithwash898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Sutton Ford responded

We do have to charge for the work and time it takes a technician to diagnose and unfortunatly sometimes the vehicle does not duplicate the problem. Once it is duplicated, the amount you pay for evaluation gets applied to the repair

August 19, 2021

I have bought alot of cars ( over 100) and both Dave and Shane provided excellent service throughout the whole process. Price and trade were fair and communication was great. More

by Jimp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Shane
August 19, 2021

Sutton makes every effort to make it covenient for the customers to have maintenance on their cars they even offer shuttle service I am very pleased with the service More

by ritaharrison45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald
August 19, 2021

TIFFANY WALKER, and the Team at Sutton Ford - always go the extra mile to ensure customer satisfaction. I am a Sutton Ford Lifetime Customer, because of Sutton Fords commitment to Quality and Service. More

by gregoryroberts933
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Mike Semik, Cree Lyons, Tiffany Walker
August 19, 2021

They were very kind and considerate. We came into lot and looked around and Scrum came out and assisted us. Took us for a test drive. More

by shhgotham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald
August 19, 2021

The technicians are friendly and do a good job. We usually get in and out quickly. The price is decent. Most regular maintenance on our vehicles is done there. More

by silao2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Professional and excellent customer service. The consistent communication regarding g the status of my service completion is much appreciated and is a valued serviced. Very pleased. More

by jonesshakeila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
August 18, 2021

My go-to dealership. Love the service...love the courtesy...love the "you are part of the family" environment. Definitely 5-star team and facility More

by SLIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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